Table of contents

• Leveraging Global Talent in Virtual and Hybrid Sessions
• Strategies for Maintaining Energy and Engagement in Virtual Meetings
• Managing Energy and Engagement in Virtual Environments
• Overcoming Challenges in Hybrid Facilitation
• Preparing Teams for New Tools in Virtual or Hybrid Settings
• Conclusion
• FAQ

The landscape of work has undergone a dramatic transformation in recent years, with virtual and hybrid environments becoming the new norm for many organizations. As a result, leaders and facilitators are now tasked with the challenge of not only adapting to these new settings but also leveraging them to their fullest potential. The opportunities for global collaboration have never been greater, yet with these opportunities come unique challenges. How can we ensure that our virtual and hybrid sessions are as engaging, productive, and inclusive as possible? How do we maintain energy and focus, foster active participation, and effectively introduce new tools to our teams?

This blog explores these questions, offering strategies and insights to help you maximize the effectiveness of your virtual and hybrid sessions. From leveraging global talent to managing energy and engagement, addressing the challenges of hybrid facilitation, and preparing teams for new tools, this guide provides a comprehensive approach to thriving in today’s digitally connected world.

Leveraging Global Talent in Virtual and Hybrid Sessions

One of the most significant advantages of online and hybrid facilitation is the ability to tap into global talent pools. No longer constrained by geography, teams from different parts of the world can come together to collaborate, bringing diverse perspectives and expertise to the table. However, making the most of this opportunity requires intentional planning and design.

The first step in leveraging global talent effectively is to establish a clear purpose for your session. Whether your session is fully virtual or hybrid, the design should be intentional, with a focus on creating a seamless experience for all participants. This involves selecting the right tools, such as Zoom for video conferencing, Miro or Mural for collaborative workspaces, and ensuring that adequate bandwidth is available to support these platforms. These tools are invaluable for creating a shared space where ideas can converge and collaboration can flourish, regardless of participants’ physical locations.

Well-planned virtual and hybrid sessions can turn the challenges of distance into opportunities for innovation. By focusing on creating impactful experiences that harness the full potential of global talent, you can foster a more inclusive and dynamic work environment that drives better outcomes for your team and organization.

Strategies for Maintaining Energy and Engagement in Virtual Meetings

Keeping participants engaged during virtual meetings is a common challenge, yet it is critical for achieving successful outcomes. Virtual environments lack the physical presence and energy of in-person meetings, making it easier for participants to become disengaged or fatigued. However, with the right strategies, it’s possible to maintain high levels of energy and engagement throughout your sessions.

One effective approach is to design your agenda with a mix of activities that cater to different interaction levels. This might include solo tasks, small group discussions, and whole-group collaborations, ensuring that the session remains dynamic and interactive. Variety is key to preventing fatigue and keeping participants focused.

In addition to varied activities, frequent breaks are essential. Virtual settings can lead to screen fatigue quickly, so it’s important to encourage participants to step away from their screens regularly. Implementing a well-timed break every 60 to 90 minutes, depending on the intensity of the activities, can significantly boost participants’ focus and productivity when they return. By thoughtfully designing your virtual sessions with a balance of activities and breaks, you can keep your team energized and engaged, leading to more effective and productive outcomes.

Managing Energy and Engagement in Virtual Environments

The dynamics of managing energy and engagement in a virtual environment differ significantly from in-person facilitation. In a physical room, you can easily read body language and gauge the atmosphere, but these cues are subtler in an online setting. As a facilitator, it’s crucial to be attuned to the signals coming through the camera, chat, and collaborative tools.

Interactive tools like Miro, Mural, and Mentimeter are particularly useful in maintaining engagement during virtual sessions. These platforms enable participants to actively contribute, helping to recreate the collaborative experience of a physical space. For instance, Miro and Mural offer digital whiteboards where participants can share ideas in real-time, while Mentimeter allows for live polling and feedback, adding an interactive layer to the session.

Another important aspect of managing virtual sessions is mastering the art of pausing. Silence in a virtual setting can feel more pronounced than in person, but it can be a powerful tool if used effectively. Pausing allows participants time to think, reflect, and respond, which can lead to deeper engagement and more thoughtful contributions. By being mindful of these dynamics, you can create a virtual environment that feels just as vibrant and engaging as any in-person meeting, ensuring that your sessions are both productive and enjoyable.

Overcoming Challenges in Hybrid Facilitation

Hybrid facilitation, which combines in-person and remote participants, presents a unique set of challenges. Ensuring equal participation and engagement for both groups can be difficult, but with careful planning and thoughtful design, these challenges can be overcome.

One of the key considerations in hybrid facilitation is how you distribute participants across physical and virtual spaces. For example, when you have a mix of in-person and remote attendees, it’s important to use tools like breakout rooms effectively to ensure that everyone is engaged and contributing equally. This might involve pairing remote participants with in-person teams in breakout sessions or creating mixed groups that encourage interaction between the two.

Technical challenges, such as managing video switches during transitions between virtual and in-person speakers, can also add complexity to hybrid sessions. Planning for these transitions in advance is crucial to maintaining the flow of the session. This might include rehearsing the technical aspects of the session beforehand, ensuring that all participants are familiar with the tools being used, and having a contingency plan in case of technical difficulties.

By being thoughtful about these aspects, you can create a seamless hybrid experience that fosters equal participation and keeps everyone connected, regardless of where they are. This approach not only enhances the effectiveness of your sessions but also helps build a stronger, more cohesive team.

Preparing Teams for New Tools in Virtual or Hybrid Settings

Introducing new tools in a virtual or hybrid setting can be daunting for participants, especially if they are unfamiliar with the technology. To ensure a smooth and productive session, it’s important to prepare your teams in advance, giving them the confidence to use these tools effectively.

One of the best ways to prepare your teams is by offering a brief tutorial or practice session before the main event. This allows participants to familiarize themselves with the interface and functionalities of the tools, reducing anxiety and ensuring that everyone is on the same page when the session begins. Whether you’re using platforms like Miro, Mural, or any other digital tool, this preparatory step can significantly impact the success of your session.

In addition to tutorials, providing clear, accessible instructions and resources can help participants feel more comfortable with new tools. This might include creating a simple guide or video walkthrough that participants can refer to before and during the session. When everyone feels confident using the tools, they can focus on the content and collaboration rather than getting bogged down by technical difficulties. By prioritizing this preparatory step, you set the stage for a more productive and engaging virtual or hybrid experience.

Conclusion

As we continue to navigate the evolving landscape of work, mastering the art of virtual and hybrid facilitation is more important than ever. By leveraging global talent, maintaining energy and engagement, overcoming the challenges of hybrid facilitation, and preparing teams for new tools, leaders and facilitators can create powerful, inclusive, and productive sessions that bring out the best in their teams.

The key to success in these environments lies in intentionality and preparation. By approaching each session with a clear purpose, thoughtfully designing the agenda, and ensuring that participants are well-prepared and equipped with the right tools, you can transform virtual and hybrid challenges into opportunities for growth and innovation. As we embrace this new way of working, the potential for global collaboration and connection is limitless, and with the right strategies, you can harness this potential to drive your organization forward.

FAQ

Q: How can I effectively engage global talent in virtual sessions?
To engage global talent effectively, start by designing your session with a clear purpose and choosing the right tools to support seamless collaboration. Platforms like Zoom, Miro, and Mural can create shared spaces that allow for active participation and idea exchange, regardless of participants’ locations.

Q: What are some strategies for keeping virtual meetings engaging?
To keep virtual meetings engaging, mix different types of activities—solo tasks, small group discussions, and whole-group collaborations—and incorporate regular breaks to combat screen fatigue. This variety helps maintain energy and focus throughout the session.

Q: How can I overcome challenges in hybrid facilitation?
Overcoming hybrid facilitation challenges requires careful planning. Ensure equal participation by effectively using breakout rooms and managing transitions between virtual and in-person speakers. Practice the technical aspects beforehand and have a backup plan for potential issues.

Q: How do I prepare my team for new tools in a virtual or hybrid setting?
Prepare your team by offering tutorials or practice sessions before the main event. Provide clear instructions and resources to help participants familiarize themselves with the tools, ensuring they feel confident and ready to engage during the session.

Q: What is the best way to manage energy in virtual environments?
Managing energy in virtual environments involves being attuned to subtle cues, using interactive tools like Miro or Mentimeter, and mastering the use of pauses to give participants time to reflect and contribute meaningfully to the session.

The post Maximizing Global Collaboration in Virtual and Hybrid Settings appeared first on Voltage Control.

Facilitation is a term often reserved for those who lead workshops, manage group discussions, or guide collaborative sessions. However, its relevance extends far beyond these formal contexts. In today’s complex work environment, where collaboration and effective communication are paramount, facilitation skills have become indispensable across various roles. Whether you’re a manager, a project lead, or even an individual contributor, the ability to facilitate can significantly enhance your effectiveness and impact.

At its core, facilitation is about guiding conversations, fostering collaboration, and steering groups toward productive outcomes. It’s about creating the conditions where ideas can flourish, and progress can be made. The art of facilitation isn’t just about making things easier; it’s about making them possible. It’s about navigating through complexity, ensuring that every voice is heard, and driving the team toward meaningful results. As the workplace evolves, the ability to facilitate—whether formally recognized or not—has become a key component of effective leadership and collaboration.

Understanding and developing facilitation skills can help professionals at all levels. Even if your job title doesn’t include “facilitator,” you are likely already engaging in facilitation every time you lead a meeting, manage a project, or help a team align on strategy. In this blog post, we’ll explore the multifaceted role of facilitation, how it can drive progress, enhance leadership, and turn meetings from mundane to meaningful.

How Facilitation Skills Benefit Your Role, Even if You Aren’t Officially a Facilitator

Whether you’re in a leadership position or a team member contributing to a project, facilitation skills can be a game-changer. These skills allow you to guide discussions, encourage participation, and keep the team focused on achieving its goals. The true power of facilitation lies in its ability to turn potentially chaotic interactions into structured, productive exchanges that lead to actionable outcomes.

Consider a situation where you are leading a project meeting. Your role as a facilitator isn’t about having all the answers; it’s about asking the right questions, creating an environment where every idea is considered, and ensuring that the conversation stays on track. By doing so, you not only help your team navigate complex problems but also foster a sense of ownership and collaboration among all members. Even without the title of “facilitator,” these skills enable you to lead more effectively, enhance your team’s performance, and drive better results.

As organizations continue to emphasize collaboration and teamwork, the importance of facilitation skills becomes more evident. They are no longer just nice-to-have competencies but essential tools that can help you succeed in any role. By honing these skills, you position yourself as a more adaptable and impactful leader, capable of guiding your team through challenges and toward success.

Driving Progress Through Effective Facilitation

At its essence, facilitation is about making things happen. It’s the difference between a meeting that goes in circles and one that results in clear, actionable steps. Effective facilitation turns ideas into reality by ensuring that every discussion is purposeful and every participant is engaged. It’s not just about making the process smoother but about driving tangible progress.

A great facilitator does more than just manage the flow of conversation; they actively steer it towards the desired outcome. This involves setting clear objectives, keeping the team focused, and ensuring that every meeting moves the project forward. For instance, during a brainstorming session, a facilitator might use targeted questions to spark new ideas, ensure all voices are heard, and help the group narrow down their focus to the most viable solutions. By doing so, they transform a simple gathering into a powerful tool for progress.

There’s a saying that there are no bad meetings, only bad facilitators. This underscores the idea that the success of any meeting or project often hinges on how well it is facilitated. When facilitation is done right, it becomes a catalyst for productivity, turning meetings into opportunities to align goals, tackle challenges, and achieve meaningful outcomes. By embracing the role of a facilitator, even informally, you can help your team work more effectively and efficiently.

Sparking Meaningful Discussions: The Art of Asking the Right Questions

One of the most critical aspects of facilitation is the ability to ask the right questions at the right time. Questions are powerful tools in a facilitator’s toolkit—they can unlock new perspectives, encourage deeper participation, and help a group move from confusion to clarity. The right question can be the catalyst for breakthrough ideas and innovative solutions.

In facilitation, the focus is not on providing answers but on guiding the group to discover those answers collectively. For example, a question like “What haven’t we considered?” can open up the conversation to overlooked possibilities, while asking “What did we miss?” invites critical reflection that can lead to more robust decisions. The goal is to encourage participants to think deeply, challenge assumptions, and explore different angles, ultimately leading to a more comprehensive understanding of the issue at hand.

Mastering the art of questioning is key to effective facilitation. It’s not about controlling the conversation but guiding it in a way that fosters meaningful discussion and drives the group toward its goals. As a leader or team member, developing this skill can enhance your ability to facilitate, ensuring that every discussion is not just productive but transformative.

Integrating Facilitation into Your Leadership Style

Facilitation is not just a set of techniques; it’s a leadership style that can transform how you lead and how your team collaborates. At its core, facilitation as a leadership approach is about empowering others. It’s about creating an environment where everyone feels confident to share ideas, take risks, and contribute to the group’s success. By integrating facilitation into your leadership, you can foster a culture of collaboration and inclusivity.

A facilitative leader guides rather than directs. This means actively listening to team members, asking insightful questions, and encouraging diverse viewpoints. Instead of positioning yourself as the sole decision-maker, you leverage the collective wisdom of the group to achieve better outcomes. For example, when faced with a complex problem, a facilitative leader might lead the team in a collaborative discussion, ensuring that all perspectives are considered before arriving at a decision. This approach not only leads to better decisions but also builds stronger, more cohesive teams.

In today’s dynamic work environment, where collaboration is crucial, the ability to facilitate effectively is becoming a key leadership competency. By adopting a facilitative approach, you can enhance your leadership, making it more adaptive, inclusive, and ultimately more effective in driving your team toward success.

Transforming Meetings: From Routine to Results

Meetings have earned a bad reputation as time-consuming and often unproductive, but the real issue usually lies in poor facilitation. When meetings are well-facilitated, they become powerful tools for collaboration, decision-making, and progress. The difference between a meeting that drags on without results and one that drives meaningful outcomes is often the skill of the facilitator.

Effective meetings start with intentional design. As a facilitator, this means clearly defining the objectives, crafting an agenda that supports these goals, and ensuring that every participant has a role to play. It’s about steering the conversation in a way that keeps the group focused and productive, avoiding common pitfalls like aimless discussions or unresolved conflicts. A well-facilitated meeting doesn’t just fill time; it creates value.

By honing your facilitation skills, you can transform your meetings from routine check-ins into sessions that truly make a difference. When every meeting has a clear purpose, a structured agenda, and a skilled facilitator, it becomes an opportunity to align on goals, solve problems, and move projects forward. This shift from routine to results is what makes facilitation an essential skill in today’s workplace.

Conclusion: The Expanding Role of Facilitation in Leadership

As workplaces continue to evolve, the role of facilitation is expanding beyond traditional boundaries. It’s no longer confined to those who lead workshops or manage group discussions—it’s a critical skill for anyone looking to enhance their leadership, collaboration, and problem-solving abilities. Whether you’re leading a team, managing a project, or simply contributing to a group discussion, facilitation skills can help you guide conversations, foster collaboration, and drive meaningful outcomes.

Incorporating facilitation into your leadership style can transform how you work with others, making you a more effective and inclusive leader. It’s about empowering your team, guiding discussions toward productive conclusions, and ensuring that every interaction contributes to progress. As the importance of collaboration continues to grow, so too does the value of effective facilitation.

By developing your facilitation skills, you position yourself to succeed in any role, making a greater impact on your team and your organization. Facilitation is more than just a skill—it’s a mindset that prioritizes clarity, engagement, and results. As you continue to refine these abilities, you’ll find that facilitation becomes an integral part of your leadership, helping you achieve your goals and drive success.

FAQ: Common Questions About Facilitation

1. What exactly is facilitation? Facilitation is the process of guiding a group through discussions, decision-making, and collaborative activities to achieve a specific outcome. It involves creating a productive environment, managing the flow of conversation, and ensuring that everyone’s contributions are valued.

2. Do I need to be a manager to benefit from facilitation skills? No, facilitation skills are valuable in any role. Whether you’re leading a team or participating in meetings, the ability to guide discussions, ask the right questions, and keep the group focused is beneficial.

3. How can I start developing my facilitation skills? You can start by practicing active listening, learning to ask open-ended questions, and observing experienced facilitators. Taking on small facilitation roles in meetings or group projects can also help you build confidence and skill.

4. Can facilitation improve team performance? Yes, effective facilitation can significantly improve team performance

The post The Hidden Benefits of Facilitation appeared first on Voltage Control.

Table of contents

• Reframing Resistance as a Communication of Needs
• Resistance as a Symptom, Not the Problem
• A Human-Centered Approach to Understanding Resistance
• The Power of Preparation in Minimizing Resistance
• Reflecting on Resistance as a Learning Tool
• Conclusion
• FAQ

Resistance is an intrinsic part of human interactions, particularly in group settings where diverse perspectives and personalities come into play. Often, resistance is seen as a negative force, an obstacle that hinders progress and disrupts harmony. However, this view can be limiting, as it overlooks the potential for resistance to serve as a valuable indicator of underlying needs and concerns within the group. What if, instead of trying to overcome resistance, we embraced it as a tool for deeper understanding and connection?

In leadership and facilitation, our approach to what we perceive as resistance can significantly shape the dynamics of the group. A reactive stance, where resistance is quickly squashed or ignored, often leads to unresolved issues festering beneath the surface. Conversely, a proactive approach that seeks to understand and address the roots of resistance can foster an environment of trust, open communication, and collaborative problem-solving. In this blog post, we will delve into the multifaceted nature of resistance, offering insights into how we can harness it to build stronger, more resilient teams that are better equipped to navigate challenges together.

Reframing Resistance as a Communication of Needs

When we encounter resistance in a group setting, the immediate impulse might be to view it as a problem that needs to be swiftly solved. This problem-solving mindset, while sometimes effective in the short term, can be limiting in the long run. By framing resistance purely as a barrier to overcome, we risk overlooking the deeper messages it might be conveying. Resistance, when viewed through a deficit lens, positions our colleagues or team members in a less capable light, inadvertently fostering an environment where open communication is stifled.

Reframing resistance as an expression of unmet needs or unvoiced concerns can transform how we engage with our teams. Even when resistance manifests in ways that seem counterproductive or dysfunctional, it is often a signal that something deeper is at play. Perhaps a team member feels unheard, misunderstood, or uncertain about their role. By recognizing these signals and addressing them with curiosity rather than frustration, we open up opportunities for richer dialogue and more meaningful collaboration.

This shift in perspective also enhances our facilitation skills. It encourages us to listen more deeply, to ask questions that go beyond the surface, and to create spaces where team members feel safe to express their true concerns. In doing so, we not only resolve the immediate issues but also build a stronger foundation for ongoing collaboration. When resistance is viewed as a communication of needs, it becomes a powerful tool for growth and connection within the group, allowing us to engage more fully and authentically with one another.

Resistance as a Symptom, Not the Problem

Resistance in group settings is often merely a symptom of deeper, more complex issues that lie beneath the surface. When we label resistance as the primary problem, we risk oversimplifying the dynamics at play and missing the opportunity to address the root causes. What may appear as resistance could actually be an expression of fear, uncertainty, or confusion—emotions that, if left unaddressed, can create significant barriers to effective collaboration and progress.

To truly address resistance, it is essential to dig deeper and explore the underlying factors driving the behavior. For example, if a team member is resisting a new initiative, it could be due to a lack of clarity around expectations, discomfort with change, or even a fear of failure. Rather than focusing solely on the outward expression of resistance, ask yourself: What is motivating this behavior? What unmet needs or unaddressed concerns might be fueling this resistance?

By approaching resistance with a mindset of curiosity and empathy, we can shift our focus from managing symptoms to addressing the core issues that give rise to them. This deeper understanding allows us to engage with our teams in a more informed and compassionate manner, paving the way for more effective communication and collaboration. When we see resistance not as the problem itself but as a symptom of deeper issues, we unlock the potential for richer, more meaningful connections and a more harmonious group dynamic.

A Human-Centered Approach to Understanding Resistance

In group dynamics, resistance is often perceived as a hindrance, something that disrupts the flow of conversation or derails the group’s progress. However, what if we viewed resistance not as an obstacle but as a window into the human needs driving behavior? By taking a human-centered approach to understanding resistance, we can move beyond the surface-level disruptions and begin to address the deeper needs that fuel these behaviors.

Resistance often masks underlying needs—whether it’s a desire for acceptance, validation, or simply a need for clarity. Recognizing this allows us to shift our perspective from viewing resistance as a nuisance to responding with empathy and understanding. For example, if a team member is dominating a conversation, it might not be resistance to the group’s direction but rather a bid for acceptance, a response to fear of change, or a need to assert control in an uncertain situation.

By acknowledging these deeper needs and responding thoughtfully, we can validate individual contributions while still guiding the group towards balanced participation. This approach not only enhances group cohesion but also reinforces the value of every participant, creating an environment where everyone feels heard, respected, and valued. When we meet people where they are—understanding their needs and responding with empathy—we transform potential resistance into opportunities for connection, collaboration, and collective growth.

The Power of Preparation in Minimizing Resistance

One of the most effective ways to minimize resistance in group settings is through thoughtful preparation. Often, resistance arises when participants are unclear about their roles, the purpose of the meeting, or the expectations placed upon them. This uncertainty can lead to discomfort, confusion, and ultimately resistance. By taking a proactive approach to preparation, we can create an environment where participants feel informed, engaged, and confident from the outset.

Preparation goes beyond logistical planning; it involves creating a clear, purpose-driven framework for the group’s work. This includes communicating the goals of the meeting, clarifying roles and responsibilities, and setting expectations for participation. When participants understand the purpose of the meeting and their role within it, they are more likely to engage positively and less likely to resist.

Active listening is another crucial aspect of preparation. By staying attuned to the group’s dynamics as they unfold, we can identify and address emerging issues before they escalate into full-blown resistance. This might mean adjusting our approach in real-time, doubling down on clarity, or revisiting the group’s purpose to ensure everyone is on the same page. By investing time in preparation, we reduce the likelihood of resistance and increase the chances of achieving our goals together, fostering a more collaborative and productive group dynamic.

Reflecting on Resistance as a Learning Tool

When resistance surfaces in a group setting, it’s easy to see it as a setback, a sign that something has gone wrong. However, if we approach resistance with a mindset of reflection and learning, it can become a valuable tool for personal and professional growth. After a session where resistance has occurred, taking the time to debrief and explore the triggers can provide important insights into the group’s dynamics and our role as facilitators.

Reflection involves asking critical questions: What triggered the resistance? Was there a lack of clarity or a mismatch in expectations? Were there unaddressed fears or concerns that contributed to the resistance? By understanding the root causes, we can develop strategies to better support the group in future sessions, ensuring that similar issues are addressed proactively rather than reactively.

This reflection process is not just about troubleshooting; it’s about evolving as facilitators and leaders. By examining what worked, what didn’t, and why, we build our capacity to handle similar situations more effectively in the future. Moreover, it provides the group with an opportunity to voice their experiences, fostering a culture of continuous improvement. In this way, resistance is not something to be feared but something to be understood, learned from, and ultimately transformed into a catalyst for growth, both for ourselves and those we lead.

Conclusion

Resistance in group settings is an inevitable part of the human experience, but how we respond to it can make all the difference. By reframing resistance as a communication of needs, digging deeper to understand its roots, and approaching it with empathy and thorough preparation, we can transform potential obstacles into opportunities for connection, collaboration, and growth. As facilitators and leaders, our role is not just to manage resistance but to understand and learn from it, thereby creating more cohesive, resilient, and effective teams.

The ability to see resistance not as a barrier but as a tool for deeper understanding and connection is a powerful skill. It allows us to engage with our teams in a more meaningful way, building trust and fostering an environment where every member feels valued and heard. Ultimately, by embracing resistance and the insights it offers, we can lead our teams toward greater collaboration, innovation, and success.

FAQ

1. How can I reframe resistance in my group? Reframing resistance involves shifting your perspective from seeing it as a problem to recognizing it as a signal of unmet needs or deeper concerns. Start by asking questions about what might be driving the behavior, and consider how you can address those underlying needs or clarify any misunderstandings.

2. What are some common root causes of resistance? Resistance often stems from fear, uncertainty, lack of clarity, or unmet needs for validation, acceptance, or control. By exploring these underlying factors, you can better understand the true source of resistance and address it more effectively.

3. How can preparation help in minimizing resistance? Thorough preparation helps by ensuring that participants are clear about their roles, the purpose of the meeting, and the expectations placed on them. Preparation also involves being ready to adjust your approach as needed, staying attuned to the group’s dynamics, and addressing any emerging issues before they escalate.

4. Why is reflection important after encountering resistance? Reflection is crucial because it allows you to understand what triggered the resistance, learn from the experience, and develop strategies for handling similar situations more effectively in the future. It also fosters a culture of continuous improvement, encouraging both the facilitator and the group to grow from their experiences.

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