Employee Engagement Archives + Voltage Control Mon, 12 Oct 2020 16:20:14 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.2 https://voltagecontrol.com/wp-content/uploads/2020/02/volatage-favicon-100x100.png Employee Engagement Archives + Voltage Control 32 32 Always Be Capturing: Keeping participants in the moment https://voltagecontrol.com/blog/always-be-capturing-keeping-participants-in-the-moment/ Mon, 12 Oct 2020 16:20:13 +0000 https://voltagecontrol.com/?p=7232 We are passionate about helping people everywhere have better meetings. So we’re sharing one of our pro-level tips to do so: do the work in the meeting, not after. By that, we mean each meeting is used to intentionally do work together at the scheduled time, not just talk about what needs to be done. [...]

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How to do the work in the meeting to elevate group think

We are passionate about helping people everywhere have better meetings. So we’re sharing one of our pro-level tips to do so: do the work in the meeting, not after. By that, we mean each meeting is used to intentionally do work together at the scheduled time, not just talk about what needs to be done. This makes for much more productive syncs; you get WAY more done and meetings aren’t dull. They turn into working sessions, not slogs. There are concrete things to talk about. Everyone’s excited and engaged, which means more gets done.

Now, unanimous attendee participation is key to doing the work in the meeting. How do you capture and maintain the attention of everyone in attendance? Let’s take a look.

How to Maintain Steady Group Participation

To enable great participation, we make our meetings optional at Voltage Control. We think it’s up to the individual to choose if it’s right for them to attend a given meeting because you want each participant to bring their best self and be enthusiastic about contributing. When you give employees the choice to attend, you allow them to take ownership of how to spend their time. In essence, making meetings optional eliminates excuses. Now, there is no excuse for anyone to sit idly by in a meeting they don’t want to attend. Or, say, work on other material that they find more exciting or urgent.

If they value doing other work over being an active part of a meeting, they have the freedom to do so. The people who choose to be in the meeting, then, are much more likely to be engaged, creative, and responsive, because they decided to be there. This elevates productivity in the room and leads to more productive meetings.

In most cases, start the meeting with a no-device rule. By closing the laptops and putting away the devices, you will be amazed by what can be achieved when everyone is paying attention to the activities at hand. If you are meeting virtually, request that attendees use an app like Krisp to silence background noise and notifications that may come through on their laptops during the meeting. Focus everyone’s attention to the meeting at hand to get the most out of it.

Embrace the Child’s Mind for Optimum Performance

Being active, present, and curious creates a fruitful foundation for discovery and productivity.

Embrace the child’s mind. We all still have an inner child, we just need to access it. Luckily, there is a shortcut to do so: focus on verbs rather than nouns in our thinking and while we work. As professionals, we usually focus on nouns more than we do verbs. In other words, we tend to assign tasks and work expectations with rigid words and concepts (adult brain) that limit our creativity and productivity (child brain). It can be difficult to keep our adult-minds from taking over more than they should, but with a seemingly simple change of language, we open ourselves up to more possibilities and overall success.

Kids are masters at living in the verb. Just watch a few of them doing arts and crafts or playing on a playground. They are verbing more than they are nouning. They care less about being an official “artist,” and they don’t seem to even care about the final product of their creations. They are just “making art” or “building something.” There is an emphasis on the joy of the process, rather than obtaining a specific title or end result.

If each person in the room brings their child’s mind when we do creative work, we are all able to explore ideas freely, without obsessing on how “perfect” the results might be. We are ready to go on a journey to find the right idea instead of trying to get the idea just right.

When play is incorporated in work culture, a safe space is opened to fail fearlessly and to make room for marvel instead of judgment.

You can integrate improv exercises or deploy Liberating Structures to prevent participants from becoming too serious. This means a higher ceiling for creativity, therefore more ideas and more possibilities for solutions. Incorporating play will also help your team stay in the moment and process the work as it comes. When we get curious about, well, everything, we have more opportunities for discovery.

Lead with the concept that the sky’s the limit and anything goes in the brainstorming stage of innovation. That’s where the magic happens. Participants who feel safe to think big won’t waste brainpower feeling timid or overthinking their ideas. They will then practice better active listening skills and more fully process the work being done in the room.


You will get the best results when you work to keep everyone engaged at your meetings. Capture and maintain attendee’s attention to experience truly magical meetings.

Want to learn more about how to have Magical Meetings?

Check out Douglas Ferguson and John Fitch’s upcoming book: The Non-Obvious Guide to Magical Meetings (No Matter Who is in the Room).

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We Still Want to Believe in Magic https://voltagecontrol.com/blog/we-still-want-to-believe-in-magic/ Fri, 20 Sep 2019 12:00:41 +0000 https://voltagecontrolmigration.wordpress.com/2019/09/20/we-still-want-to-believe-in-magic/ I was with my dad and my cousins at a shopping mall in Odessa, Texas when we walked past a man dressed in all black with black painted fingernails, black lipstick and black eyeshadow. He had chains dangling from his pants and spikes fastened around his neck and stuck through his ears. He looked intently [...]

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Everyone wants more meaningful gatherings — we’re just afraid to admit it
Neon lights in the sky

I was with my dad and my cousins at a shopping mall in Odessa, Texas when we walked past a man dressed in all black with black painted fingernails, black lipstick and black eyeshadow. He had chains dangling from his pants and spikes fastened around his neck and stuck through his ears.

He looked intently at the space directly in front of him and manipulated his hands around a floating cigarette. He’d twitch his fingers slightly and it would move back and forth. Finally, he willed it to float toward his mouth where he then lit it, produced a quarter from thin air and stuck the burning cigarette through the middle of the coin, let it be examined, then removed the cigarette and repaired the hole in the coin.

After a quiet moment, my father grabbed my shoulders and said, “I don’t feel right about this — let’s go,” and he ushered me and my cousins away from the evil man saying something under his breath about the devil.

Years after saving me and my cousins from the angel of death, my father returned from a business trip in Las Vegas where he had seen the same trick performed. He went to a magic shop to buy the apparatus for me — relieved witchcraft, at least in west Texas, was merely an illusion.

Puff of smoke

After understanding how the trick was done, I was embarrassed I wasn’t able to figure out the gimmick before. Then something very sad happened. The second I understood how to create the same effect I saw in the shopping mall years earlier, I became less interested in magic. I almost felt foolish for being so enamored in the first place.

Of course there’s an explanation for that trick, my adolescent brain told me — there’s an explanation for everything.

I was in the beginning stages of realizing adults find more identity in doubt than in believing.

This is what happens to us when we get older. When we experience a moment of awe or wonder, the cruel world increasingly points out how foolish we are to believe in the magic of a moment. Of course there’s an explanation!

We get burned, so we condition ourselves to expect moments in which we might look foolish and avoid them at all costs. Better to never have played the game, bought into the vision, or widened our eyes at something beautiful or mysterious — because adults don’t let their guard down.

To be smart means to be cautions. To be effective means to be efficient — and magic, beauty, awe and wonder are not efficient.

This isn’t just about magic tricks, it’s about how we live our lives and do our work. Think about it — we once trusted more easily. We once danced more readily. We once experienced joy without caution. We once believed in the magic of interactions, belonging and trust in ways we’ve conditioned ourselves to now repress.

This has broader context for the way we run businesses. Think about it. Any moment people are gathered together in a room presents an opportunity for magic to occur – but most leaders and organizations blow this opportunity on a daily basis.

But even though we’re grown up and wounded now, we still want to believe in magic.

We still long for the feeling we felt when we were completely present, excited with anticipation, and a part of some larger awe-inspiring experience.

Don’t the feelings listed above sound like a healthy, award-winning organizational culture? Don’t you want to belong to a team where individuals are present and invested in the potential of each moment, excited for the possibilities in front of them, and totally bought-in to a grander vision?

Yes, that’s what we all want. And don’t be shy about calling it magical.

And here’s the beautiful and most important thing about magic — it has no effect in isolation.

Magic happens most powerfully when experienced with others; the gift of magic is the bond of experiencing awe together.

Lit up archway

If my fledgling career as a teenage illusionist taught me anything, it’s this: Magic exists beyond the belief that something is real or not, and past the understanding of how something works.

Magic is about surrender to the moment — a willingness to be fully present and participate without the fear your belief in a grander vision will be undermined.

When we believe in magic, we risk looking like fools for having hope, but we’re OK with the consequences.

When people experience magic on teams it looks like this:

  • A willingness to suspend disbelief in a process and jump in the ring and play
  • Excitement about the idea of uncovering things yet unseen together
  • Bravery — the ability to smile and laugh and risk looking foolish
  • Trust that their team members have their best interest at heart

If we want to create magical moments in our organizations it begins with developing a sense of safety, trust and belonging.

So how does one begin to infuse more meaning and magic into meetings and interactions? Return to the wonder and awe we once danced with, but have since written off because it’s too childish.

Try this:

  • Start meetings with gratitude — ask people what’s going well in their lives
  • Put toys on the table for people to play with during meetings
  • Ask someone to start each meeting with a joke or a story
  • Speaking of more stories — have a storytelling hour each week where a team member tells everyone a story about themselves no one would have ever known
  • Bring in an actual magician — seriously
  • Do improv exercises to loosen up your team
  • Cook together as a team once a week

What else has worked for your team?

Believing in magic as adults is simply a return to a place of innocence where we believe anything might be possible, and we’re not afraid of our imaginations.

We’re not talking about disappearing the Statue of Liberty — we’re talking forging human connection. If we can learn to believe in the magic hidden in the real moments of office conversations, our teams can accomplish something truly magical together.


Looking for a partner in Facilitation?

Voltage Control facilitates design thinking workshops, innovation sessions, and Design Sprints. Please reach out at info@voltagecontrol.com for a consultation.

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