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Tech leader Brian Buck shares how he shifted from being “the smartest person in the room” to designing rooms that are smart together. In this Voltage Control Facilitation Certification alumni story, he explains how bridging tech and business, embracing professional facilitation, and learning to trust the room helped him lead enterprise-level transformation, build psychological safety, and amplify others—especially in an AI-enabled world.

In this episode of the Facilitation Lab podcast, host Douglas Ferguson interviews Sophie Bujold of Cliqueworthy. Sophie shares how her early experiences in MIRC chat rooms shaped her approach to building human-centered, connected communities. They discuss the importance of trust, generosity, and adaptability in online spaces, as well as Sophie’s journey from digital explorer to expert facilitator. Sophie reflects on lessons learned, balancing structure with emergent conversations, and her impact on social causes, including the UN Sustainable Development Goals. The episode highlights the enduring power of technology and facilitation to foster authentic connection and belonging.

Nonprofit strategy consultant Robin Neidorf shares how the chaos of early Zoom meetings pushed her to fully embrace facilitation as her craft and calling. Discover how finding Liberating Structures, attending Voltage Control’s Facilitation Lab, and completing both the Facilitation Certification and Master Certification programs transformed her practice—from 80% presenter to 80% participant engagement. Robin now designs purpose-driven, human-centered meetings that help nonprofits, foundations, and communities tackle intractable problems, build genuine connection, and unlock their collective wisdom.

In this episode of the Facilitation Lab podcast, Douglas Ferguson interviews Marco Monterzino, a human-centered designer and innovation facilitator. Marco shares his journey from luxury product design to facilitation, emphasising the significance of ritual, adaptability, and purpose in both fields. They discuss how design thinking and frameworks like the hero’s journey inform facilitation, and how rituals shape user experiences. Marco also explores building organisational resilience, the evolving nature of purpose, and the importance of cultivating equanimity. The episode concludes with insights on blending facilitation and education to foster resilient, innovative teams and communities.

Map Before You Move explores a systems-first approach to AI transformation so your tools don’t just speed up broken workflows. Learn how to see your organization as an ecosystem, map roles, rituals, rules, and boundaries, and use systems mapping in Miro to uncover bottlenecks before they appear. This 60–90 minute workshop guide helps digital transformation and AI teams convene cross-functional clarity, design safer experiments, align incentives and governance, and turn AI pilots into sustainable change that amplifies what your organization values most. Featuring Voltage Control’s Activity of the Month and insights from the Facilitation Lab Summit.

From stage lights to safe spaces, facilitator and storyteller Rabilyn Abalo shares how growing up in a tight-knit Filipino community, working at Philz Coffee, and navigating ambiguity at Strava shaped her facilitation superpower. In this personal reflection, she traces her journey from shy emcee to confident leader, and how Voltage Control’s Facilitation Certification, diversity scholarship, and tools like 1-2-4-All and portfolio projects helped her build psychological safety, inclusion, and shared ownership. Discover how embracing beginner’s mind, cultural roots, and community-centered leadership can transform meetings, empower teams, and turn everyday moments into spaces of belonging.

Noelle Pourrat’s journey from international affairs and conflict resolution to collaborative leadership through facilitation. Raised in a multicultural community and trained at Sciences Po & Columbia, Noelle honed bridge-building at Carnegie Corporation before discovering facilitation’s power. A 2020 misstep sparked a focus on presence over tools; Voltage Control’s certification, Practice Playgrounds, and community unlocked breakthroughs like the Diamond of Participation. She’s since led high-impact retreats, rolled out Crucial Conversations, and launched Facilitation Lab NYC—applying facilitation to strengthen teams, civic dialogue, and culture.

In this Facilitation Lab Podcast episode, host Douglas Ferguson interviews Grace Losada, Vice President of Learning and Development at Change Enthusiasm Global. Grace shares how her early experiences in peer counseling, athletics, and performance arts shaped her facilitation style. The conversation explores creating safe, engaging environments for learning, the importance of shared language, and the art of scaling intimacy in large groups. Grace offers insights on embracing mistakes, fostering connection, and designing impactful experiences, emphasizing playfulness and agency. The episode highlights facilitation as both an art and a science, rooted in intentionality, collaboration, and authentic human connection.