The Voltage Control team has always been remote (aside from our in-person workshops and events, which were put on a pause due to the pandemic), resulting in our team constantly learning about and improving upon the best and most efficient ways to collaborate virtually. Effective remote work collaboration for teams relies on having the right tools in place. As experts in remote work, our team put together a Virtual Work Guide documenting our learnings for you to more easily navigate work with a distributed team. The past 18 months have also provided additional opportunities to refine remote meetings and develop virtual workshop tools. To succeed in today’s virtual and distributed workforce, all remote teams will need to implement the right tools, processes, and methods to optimize how they work together.

Virtual workshops require careful planning and preparation, as there are various factors to take into account that you don’t need to consider for in-person ones (including Zoom fatigue, scheduling across multiple time zones, and maintaining human connection in a virtual landscape). By nature, digital tools are necessary for virtual workshops to run smoothly and effectively. Improve your next virtual workshop with 10 of our top curated tools: 5 tools we’ve created here at Voltage Control through our own experiences with virtual work, and 5 additional tools we recommend you test out for your next virtual workshop.

The following tools were developed by the Voltage Control team to help individuals, teams, and companies build the skills they need to design and run exceptional virtual workshops.

5 Voltage Control Virtual Workshop Tools 

1. Design Sprint Guide

This guide provides an overview of everything you need to run your own remote Design Sprint, and outlines everything we’ve done at Voltage Control to successfully adapt our tried-and-true Design Sprint model for remote work.

2. Workshop Methods & Activities Templates

A collection of tools to inspire methods and activities for your next workshop, spanning facilitation frameworks, design thinking, improv, active learning, idea generation, prototyping, and more.

3. Workshop Design Template for MURAL

Use this MURAL canvas to design your workshop, meeting, training, or course for lasting growth and transformation. The best workshops are impactful learning experiences. We created the LXD Canvas to introduce learning experience design principles to facilitators who haven’t considered them and to help everyone apply them more effectively in your facilitation to maximize participant potential.

Unfamiliar with MURAL? Use our MURAL Cheat Sheet to learn how to use it.

4. Workshop Design Workshop

Our Workshop Design Workshop is a 2-day virtual experience where you learn techniques on improving engagement, retention, and participant commitment during and after your workshop. You can expect to learn and practice the principles and tools to drive lasting change.

5. Control Room App

This tool helps you run virtual workshops and is for anyone wanting to run magical meetings. We custom-made this tool based on our own facilitation experiences to help you facilitate exceptionally good meetings and events. It includes20 free activities and premium features that allow you to maximize meaningful connection and productive work amongst your attendees. This simple tool is filled with meeting activities that keep your team engaged and captures feedback so you can constantly improve. Check out our videos to learn more.

We utilize the following tools side-by-side with our own to run effective virtual workshops and meetings. Try these out in your next virtual workshop or event if you haven’t already.

5 Virtual Workshop Tools We Recommend

1. Zoom

This video conferencing tool is a must for almost any virtual meeting, but especially important for virtual workshops due to its breakout room capabilities. They even have an Events solution to better host virtual experiences, with features including branded event hubs, customizable registration and built-in ticket options, and analytics to help you understand your event performance and improve your virtual events.

2. MURAL

MURAL is a digital whiteboard with collaborative templates for visual collaboration including planning, brainstorming, and designing. We personally like MURAL because it’s a customizable virtual whiteboard that supports interactive and collaborative work with a remote or virtual team. Everyone can work together in one visual space, and you can create your own templates to support your specific needs. Check out our MURAL cheat sheet for a quick reference on how to use MURAL.

3. Figma

Collaborative design platform to design, prototype, and gather feedback in real-time in one place. Companies like Spotify, Netflix, Nike, and digital innovators have been using Figma to design their next mobile app, marketing website, or proof of concept. We use Figma in almost every Design Sprint process.

4. World Time Buddy

One benefit of virtual workshops is that people can join regardless of location. However, this also means multiple time zones need to be taken into account. This tool is a world clock, time zone converter, and online meeting scheduler to coordinate and plan across different time zones.

5. SessionLab

Dynamically design, organize and share workshops and training content. This tool helps you easily plan and create virtual workshops. It includes 150+ expert-reviewed remote-friendly facilitation methods (and a library of 800+ total methods) and helps ensure your virtual team is engaged and aligned while making changes in real-time.

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Make virtual workshops run seamlessly and get the most out of your attendees by incorporating the right tools and practices. If you are interested in learning about additional tools and best practices for managing remote teams, see here.

Run Your Own Virtual Workshop Successfully

Do you want to run a successful remote workshop but don’t know where to start? Voltage Control facilitates events of all kinds, including live online workshops, boot camps, summits, and meetings. Please contact us at hello@voltagecontrol.com if you have questions or would like to schedule a consultation.

FAQ Section

What collaboration tools does Voltage Control recommend for virtual workshops?
At Voltage Control, we utilize a wide range of collaboration tools, including Google Docs, Google Forms, and Google Drive, alongside other online design tools like Figma and MURAL. These tools enable efficient digital collaboration, allowing teams to work together in real time during virtual workshops and training sessions.

How can I improve team collaboration in virtual sessions?
Using advanced features of virtual workshop platforms and online whiteboards ensures effective online collaboration. These platforms support virtual offices and offer interactive sessions that enhance team collaboration, brainstorming sessions, and the overall creative process.

What are the key features to look for in virtual platforms?
When selecting a virtual platform for your workshop, key features include breakout sessions, video chat, audio calls, and online communication tools like Zoom or Google Meet. These platforms should also support virtual whiteboards and other tools that facilitate digital collaboration and the engagement of your entire team.

What are the benefits of using Google Workspace tools in a virtual workshop?
Google Workspace tools like Google Docs, Google Calendar, and Google Drive allow for efficient collaboration and communication within virtual workshops. These tools facilitate document sharing, scheduling, and real-time editing, making them ideal for organizing collaboration sessions and workshop activities.

Can virtual workshops offer the same level of engagement as in-person workshops?
Yes, virtual workshops can be just as engaging as in-person workshops with the right digital facilitation tools. A lot of platforms combined with the use of online whiteboards and engagement tools, allow for interactive and collaborative workshop activities. The virtual space offers flexibility while maintaining high levels of team engagement.

How do I ensure the success of virtual brainstorming sessions?
To succeed in virtual brainstorming sessions, use online collaboration tools like MURAL or Figma as we already mentioned, since they are perfect tools for visual and design collaboration. Google Forms can serve as a survey tool to gather feedback, while breakout sessions in Zoom or Google Meet help maintain team focus and productivity during brainstorming activities.

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At Voltage Control, we are Liberating Structures enthusiasts. Liberating Structures is a framework for facilitation created by Henri Lipmanowicz and Keith McCandless, intended to provide simple rules that make it easy to promote inclusion and participatory decision making. At a high level, Liberating Structures consists of 33 microstructures designed to build trust and enhance cooperation and communication between teammates. In today’s increasingly hybrid environment, Virtual Liberating Structures will also become more prominent as more of the workforce elects to work remotely. Applying Liberating Structures virtually will also come with its own set of nuances. Learn how to utilize Virtual Liberating Structures to unleash engagement, provide space for good ideas, and address challenges your team or organization may be facing. 

What is the Liberating Structures Framework?

The Liberating Structures framework is built around improving coordination and promoting participation by including and unleashing all team members. The framework consists of a collection of structures or methods that are meant to introduce small shifts in the way teams meet, plan, decide, and learn. They put the innovation once reserved for experts into the hands of everyone within a team or organization. Each of the 33 microstructures is easy to learn. Regardless if you’re an experienced leader at the executive level or new hire at the entry-level, this framework can work for you and your team (with a little practice, of course). 

Most organizations in today’s business environment rely on what Lipmanowicz and McCandless refer to as “conventional microstructures.” These microstructures are structures that teams default to when meeting and organizing into groups. These conventional microstructures are either too inhibiting (i.e. status reports/updates, managed discussions, presentations), or too loose and disorganized (i.e. open discussion and brainstorming) according to Lipmanowicz and McCandless. They often are limited in the number of participants and the control is isolated to one individual or a select few–often the extroverted participants in the group. As a result, these conventional microstructures can routinely stifle inclusion and/or engagement. Liberating Structures, and Virtual Liberating Structures, provide more constructive alternatives than the conventional structures by including everybody regardless of group size, seniority or comfort level, and distributing control among all participants.

For more information on when to use Liberating Structures and solutions on using the best Liberating Structure for the job, download our guide here.

Why Virtual Liberating Structures Are Important

Liberating Structures offer an alternative way to approach and design how people work together. In today’s distributed workforce, Virtual Liberating Structures will become more necessary as teams and organizations won’t always be all together in the same office anymore. Even when in person, conventional facilitation and microstructures can be creativity’s worst enemy. They often end up in the exclusion of the more introverted team members in the room, lack organization, and discourage out-of-the-box thinking. It’s difficult to feel encouraged and engaged after a 30 minute PowerPoint over Zoom presentation followed by an unfacilitated brainstorm (in which a couple of the highest-positioned extroverts do most of the talking). 

When applied to virtual meetings, these drawbacks of conventional facilitation and microstructures only get worse. Little regard to the unique challenges of virtual facilitation and participation will result in frustration for both you and your team. Remote participants face more distractions, more technical difficulties, and less engagement than in-person participants in virtual meetings and/or workshops. You will want, and need, to put extra thought into inclusion, participation, and engagement to make the most of remote, virtual and hybrid communication. This is why Virtual Liberating Structures is such a great framework for remote teams. 

The framework’s advantages–participation promotion, creative empowerment, and cooperation improvement–precisely counteract the challenges of meeting and working together remotely. When everyone in the virtual room feels enabled to participate, virtual meetings will naturally produce more and higher quality work. Team members and participants are invited because they have something of value to offer, regardless of title or level. Consequently, it’s critical to empower them to contribute. Collaboration between participants will promote individual creativity by enabling everyone to build off each others’ ideas and inspire one another. The group is smarter than any individual.

The Liberating Structures frameworks’ focus on participation will make attention management significantly easier, especially in a remote and virtual environment. Liberating Structures, whether in person or remote, operate under the philosophy that every participant has a lot to contribute, which means that every participant is being asked to take an active role. Participants who are actively engaged and engaging are much less likely to become distracted and/or disengaged.

Virtual Liberating Structures Examples

We understand that adapting all 33 Liberating Structures in a virtual setting can seem daunting. That’s why we detail Liberating Structure activities to strengthen virtual collaboration in another post here. In summary, here are a couple of Liberating Structures that are applicable to the virtual work environment and can strengthen virtual teams:

Troika Consulting

This activity allows an opportunity for two participants to become consultants for a third group member (the “client.”) The first client shares a question or challenge, then the consultant has 1-2 minutes to ask clarifying questions. When time is up or the consultants are finished asking questions, the client will mute their audio and allow the consultants to spend 4-5 minutes generating suggestions and advice. The consultants will then have 1-2 minutes to share their most valuable feedback to the client. This activity builds trust between teammates and helps participants better understand each other’s strengths and areas of expertise.

Conversation Café

This is a longer activity that will make group discussion more structured and train participants to strike a balance between speaking and listening. Participants will break into small groups or breakout rooms in Zoom; one participant from each group will act as The Host, whose responsibility (in addition to participating in the activity) is to step in when another participant isn’t following a simple set of agreements. Within these groups, team members will move through four rounds of conversation:

• First round: Each group member will have one minute to share their thoughts or feelings regarding the given conversation topic.
• Second round: Each group member will get another minute to share their thoughts and feelings after having listened to what others had to say. Traditionally a “talking object” is passed around in person to signify whose turn it is to speak, but in a virtual setting, you will have an appropriate replacement.  For example, everyone mutes their microphones and participants use the “raise hand” feature in Zoom to signal that they’d like to talk next, or each participant is asked to bring a common household item to the meeting, such as a mug or a spatula, to hold up in place of one singular talking object.
• Third round: This is an open conversation in which participants can speak when they wish rather than taking turns. You may choose to continue using your talking object method (or “raise hand” feature) or to leave them in round two. This is likely where The Host will need to step in the most; ask them to encourage quieter members to talk and over-sharers to leave space for them to do so.
• Fourth (and final) round: Give each member a moment to share their biggest takeaways from the previous three rounds of conversation, round-robin style.

This exercise helps the quieter or more introverted participants build confidence contributing during virtual conversation, and the small groups make it harder for a participant to fade into the background (which is a bigger issue on Zoom vs. in-person meetings).

Additional Resources

We feel strongly that Liberating Structures has an approach to address almost any challenge you may have to overcome. Therefore, we developed a variety of resources to help support you as you navigate Virtual Liberating Structures for your team. 

We created interactive MURAL templates for the activities we use most often and hope you enjoy using them as much as we do. Note: find the template overview here.

We will be hosting a workshop on Virtual Liberating Structures later this year. Let our expert facilitators guide you to better understand and integrate Liberating Structures with your teams, both in-person and virtual. You will learn the principles behind why Liberating Structures work and experience specific structures that will allow you to tap into the room intelligence no matter how large the team. 

Finally, Voltage Control offers an online Liberating Structures course that provides you and your team with the key foundations in Liberating Structures to unleash creativity in your meetings through maximum participation.

Want more assistance helping your virtual team thrive?

Here at Voltage Control, we are exercising and sharing the best tools and techniques needed for teams to thrive in the virtual workplace, through productive meetings, remote work team collaboration, considerations for return to work, facilitation skills, virtual events, meeting culture, Magical Meetings, and design sprints.

The post Virtual Liberating Structures: More Important Now than Ever appeared first on Voltage Control.

The idea of a “normal” office workplace is now something of the past. Remote work and work from home are a new norm. There is another shift in the workplace occurring as offices are starting to plan their reopening. The idea of a hybrid workplace is becoming more critical and attractive as employers and employees revisit recent learnings and their needs moving forward. Tim Cook, Apple’s CEO, believes the hybrid workplace is “here to stay” as the productivity of working from home will remain vital during this time. 

A hybrid workplace is a flexible workplace model that is designed to support a distributed workforce of both in-office and remote workers. The hybrid workplace isn’t a completely new idea, with many companies (especially in the tech and start up worlds) allowing flexible work from home policies or remote hires. However, there are nownew ways of working across the board – businesses have been forced to rethink what it means to have a physical workplace. 

The global shift to remote work was drastic at first, but opportunities quickly presented themselves. The virtual business landscape brought many positives that most people didn’t even think about before. For example, virtual workshops and conferences allow hundreds of people across the globe to connect without the cost of travel or timing limitations. Cost savings in general for both employees and employers emerged. Time was also saved across the board – instead of needing to plan for a busy commute, parking, elevator ride up to the office, setting up a conference room, etc., joining a meeting became as quick and easy as clicking “Join a Meeting” on Zoom. The Voltage Control team has always been remote (outside of our in-person workshops and events) so this shift wasn’t new to us – we’ve documented best practices for remote teams, and even assembled a toolkit that allows our remote team to facilitate virtual meetings that are as effective, if not more effective, than traditional face-to-face interactions.

More and more companies are making the decision to offer permanent remote work options for their employees, including Twitter, JP Morgan, Facebook, Amazon, Microsoft, and Dell. Other large employers like Google and Facebook have extended work-from-home options for employees through the end of this year. Remote work, when directed by effective systems and processes, works.

Employees have demonstrated the ability to work productively and successfully, in large part due to available tools and technology (discussed in more detail below). However, many also can’t wait to get back to the office. Being in person with other colleagues provides a sense of collaboration and inclusiveness that isn’t easily replicated, especially if used to it before. Working from home also has its own set of distractions, especially for those with families, spouses, roommates, and pets. 

As more and more companies and offices are planning their re-openings keeping all this in mind, we predict both remote work and in-office presence will co-exist. Therefore the workforce will need to approach this hybrid model strategically, leading us into 5 best practices of a hybrid workplace:

1. Remember the importance of technology + tools

These tools played an obvious role when the majority of office workers were forced to be remote. However, as some employees return to the physical office and some remain remote, they will continue to be critical to keep everyone aligned and organized as the virtual + in-person worlds merge into a hybrid workplace:

• Zoom – Videoconferencing platform with breakout room capabilities
• Trello –  A place for assigning work and tracking work progress using a Kanban-style list-making application. Assign individuals to cards to create clear to-do lists and organize priorities.
• Google Docs – Smart editing and styling tools support joint teamwork to flow smoothly and easily and keep ideas in one place. Teams can work on different pages or in different docs accordingly. 
• Google Slides – Interactive work templates with multiple pages to allow individual and collective work.
• Google Sheets – Collaborative spreadsheets to organize and update tasks and information. 
• Google Drive or other cloud storage – Drop all assets and work content into a shared space for easy access for all team members. Use different folders to organize information. 
• Basecamp – Real-time communication tool to keep track of everything you’re working on in a shared space. 
• Focus To-Do – Pomodoro time and task management app that helps you perform tasks efficiently. 
• Process Street – Make checklists for your team to help you remember and keep track of all of your to-do’s. 
• SessionLab – Dynamically design, organize and share workshops and training content.
• Slack – Team messaging platform that is a smart alternative to email. It allows the team to have a shared view of work progress and purpose
• Loom – Screen recorder that allows you to capture video screen messages instead of sending long emails. It’s also helpful for sending team members visual directions if you cannot screen share in real-time.
• Doodle – Calendar scheduling system for time management and to easily coordinate one-on-one and team meetings. 
• World Time Buddy – World clock, time zone converter, and online meeting scheduler to coordinate and plan across different time zones.

2. Take Care of Your People

Your employees are your most important asset. Ask them what they actually want – don’t assume everyone wants the same thing when it comes to remote vs. in-person work presence. This is a benefit of the hybrid workplace – it allows flexibility depending on employee comfort level, schedules, and physical location. Consider offering your employees options of working at your company, for example:

• Remote First: Primarily working from home
• In-Office First: Primarily working from the physical office
• Something in between: Splitting time relatively evenly between working from home and from the office

Also, try to maintain company culture for everyone in the hybrid workplace, regardless of what they choose. Just because someone is not in the office does not mean they should be overlooked. Hold informal online meet ups, virtual town halls, and ensure they’re included in any perks that those in the office receive (for example, if food or coffee is provided to office employees, consider giving remote employees a snack stipend or coffee subscription).

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3. Make Your Job Listings Remote

If you are offering existing employees the option to work remotely, include this hybrid workplace strategy in your recruitment efforts. Wherever you can, make new job listings remote. This may also allow businesses to unlock talent that may have been inaccessible previously. Perhaps the best candidate for a job opening lives in another state. With remote hiring options, you are not bound to proximity to get the best for your team.

4. Communication is Key

Ensure communication flows between in-office and remote staff. This is increasingly important as workers become more spread across different time zones and locations. Consider daily standup updates on Slack, end-of-day status emails, all hands/town halls, check-ins with direct reports, and video meetings to include everyone on the team. It will take extra effort to ensure all employees feel connected and can communicate effectively, but it is what will make your team successful.

5. Be Adaptable

Experiment with different workflows and processes to discover what works best, and be open to change. This idea of the hybrid workplace becoming the “norm” is new to many – there will be a learning curve so employees and employers should remain patient and flexible. It will definitely take some time to get used to, but testing new and different processes will allow for more improvement and better solutions moving forward.

Employees increasingly value flexibility in the workplace, according to a survey by Salesforce, resulting in the rise of the hybrid workplace. For employers, the hybrid workplace can offer better and more diverse talent when location isn’t a constraint. Companies may also see a positive impact in other areas, such as employee satisfaction, productivity, and cost savings. Changing the way a business runs will no doubt have its challenges – but it’s clear the hybrid workplace is here to stay, and embracing the opportunities it offers will likely be well worth it.

Here at Voltage Control, we are exercising and sharing the best tools and techniques needed for teams to thrive in the hybrid workplace, through productive meetings (in-person and virtual), remote work team collaboration, considerations for return to work, facilitation skills, virtual events, meeting culture, Magical Meetings, and design sprints.

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By now, most of us have acclimated to a remote workplace, mastering the art of unmuting on video calls and staging our Zoom backgrounds to perfection. However, tools for remote meetings are constantly evolving, reimagining the way teams communicate and connect. While the in-person workplace may now feel abstract, company culture and employee engagement are experiencing a renaissance. These aspects of a team are an integral part of a company’s success. Poor company culture can be detrimental to a business. In fact, one in five Americans left a job due to poor company culture in 2019 according to a report by SHRM. Without the proper remote meeting tools, toxic workplaces can fester, even virtually. To cultivate engagement and achieve maximum collaboration leaders need to continue learning and leaning into new resources that support their remote teams.

Here are some of the best tools for remote meetings you need to know.

1) Scheduling Tool: Calendly

Meetings all commence in the same manner–by scheduling one. Simple enough. But synching various team schedules can be a nightmare, especially if participants live in different time zones or don’t share calendars. We’ve all felt the frustration of one key participant unable to attend and having to start the scheduling process from the beginning. To streamline this, companies can take advantage of the tool Calendly for all scheduling needs. Calendly is a free web-based tool that helps participants easily schedule meetings without redundant back-and-forth emails. 

Remember, the key to an effective meeting is to invite only the participants it requires to reach the meeting’s objectives. Leaders can easily fall into the habit of inviting everyone. But if someone attends that doesn’t provide value, it can actually be counterproductive to the overall efficiency of your meeting. Only invites who needs to be there and do it easily with Calendly.

2) Project Manager Platform: Asana, Monday, Basecamp, Trello, Etc. 

Many of us have already discovered and used a multitude of project management tools. These user-friendly collaboration platforms are designed to support communication and keep track of projects. They’re an effective way to stay organized and keep projects on schedule. Some platforms have more integrated features than others but most of them are relatively the same, providing a centralized location to submit pertinent project information and real-time status updates.

But beware, there is one significant defect that overlaps all of these tools. They must actually be adopted and used by the entire team to work.

We’ve witnessed many teams optimistically launch a project management tool to keep remote teams organized and communicative, only to have half the team active on the platform with the other half resistant to embrace the technology. These platforms won’t work if the entire team is not updating their tasks. Before implementing a project management tool, be sure everyone is on board and have every team member commit to the process. If you find this doesn’t work for your team’s workflow, don’t force this solution. Move on to another platform or system to better collaborate remotely across all skill levels and preferences.

3) Guidance: The Virtual Work Guide

For many teams, remote work was something they were thrust into. Newly remote teams were ill-prepared and lacked the skills and knowledge to make meetings a fully collaborative and effective experience. We created the Voltage Control Virtual Work Guide to help teams transition to the virtual workspace. It is a free resource that will help you understand how to best conduct virtual work meetings, virtual facilitation, remote Design Sprints, and how to keep and promote human connection in a virtual landscape. Well-designed virtual meetings will foster remote team alignment and fuel synergy.

4) Recognition Platform: Nectar

Recognition is important before, during, and after a meeting. Backed by science, we know that recognizing achievement is key to creating serotonin in the body. Thanking your team for their work and commitment does wonders for getting the juices flowing. Take recognition and team support to the next level with the tool Nectar. The platform allows remote team members to easily recognize and reward one another. Incorporating a healthy balance of positive reinforcement not only creates a supportive team, but it also cultivates a community.  

5) Website Feedback: Pastel

Collaborating on design and UX projects can be a challenge for remote teams. Shuffling through and implementing edits and feedback is a time suck. For website design, Pastel is the virtual collaboration tool you didn’t know you needed. Teams can leave comments, mockups, and copy suggestions across the website’s pages. This virtual collaboration tool makes exchanging feedback on websites streamlined and coherent.

6) To-do Lists: Focus To-do

Maybe an entire project management tool isn’t exactly what your team needs to stay on track. But you’d still like something to help organize and prioritize tasks, Focus To-do is what you need. This Pomodoro time and task management app helps teams perform and complete tasks efficiently. It’s an especially helpful tool to use to time your meeting’s brainstorm and breakout sessions.

7) Mind Mapper: Coggle

Remote teams may need more support for complex projects. Coggle is an excellent tool for remote meetings, especially when intricacy is involved. This diagram builder can be used for taking notes during meetings allowing teammates to contribute and edit your diagrams. The flexible mind-maps include multiple starting points, branches, and loops to represent process and workflow. Clarity is now just a Coggle away. 

8) Courses: Magical Meetings

Maybe you need a bit more than a guide for a renewed perspective on meetings and you’d like to discover even more methods and tools for remote meetings. To fully immerse yourself in meeting systems and better develop your approach, sign up for the Magical Meetings course. This comprehensive course will teach you how to make every meeting magical–from how to unearth valuable checklists and appealing agendas and getting the most out of your participants.

Virtual meetings don’t have to be met with eye-rolls or yawns. If designed with purpose and intent, they can inspire deep and creative thinking. Meetings can also draw teams closer, even at a distance. This requires the right facilitation skills that take time to master. To hone in on your technique, join us for our virtual community facilitation practices. These free weekly meet-ups help facilitators perfect their craft and improve meeting quality. You will practice your facilitation approach, discuss fresh trends, and connect with and learn from fellow facilitators. Exceptional meetings begin with exceptional facilitators. 

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