Discover how a designer's passion for collaboration evolved into a mastery of facilitation in "The Unexpected Journey." Initially focused on design, Jim’s career took a transformative turn towards facilitation during a pivotal project at LexisNexis. This experience sparked a deeper engagement with facilitation techniques, leading to significant roles at Citrix and Mural. The blog details Jim’s journey of learning and growth, culminating in a certification in facilitation, and highlights the profound impact of structured facilitation on professional development and collaborative innovation. This odyssey not only enhanced Jim's skills but also broadened their influence in the field of collaborative design and facilitation.