Control the Room Podcast: Douglas Ferguson speaks with Todd Allmond, Director of Customer Experience Center of Excellence at Microsoft, about his years of enterprise experience, how a field trip changed his career trajectory, and why digital customer experiences should be treated as products.
Control the Room Podcast: Douglas Ferguson speaks with Paula Rosecky, Facilitator of Paula Rosecky & Company, about her experience working with daughters of immigrants to help create a sense of belonging in their personal and professional lives, how Paula's multicultural upbringing influenced her take on facilitation, and more.
Control the Room Podcast: Douglas Ferguson speaks with Tim Beattie, Global Head of Product of Red Hat Open Innovation Labs, about the value of incorporating open innovation groups in your organization to gather customer feedback, the benefits of having direct access to customer feedback when these spaces are created, the importance of having consistent showcase events and more.
Control the Room Podcast: Douglas Ferguson speaks with Jeff Marple, Director of Digital Transformation Strategy at Keesal Propulsion Labs, about the opportunity for innovation in the legal industry, how knowing “your client’s environment” allows you to offer the most effective solutions to individual businesses' needs, and his point of view on “advocating for your customer”.
Douglas Ferguson speaks with Teresa Torres, Product Discovery Coach & Internationally Acclaimed Author, about what organizations have to gain when they embrace the “messiness” of collaborating in complex systems, her approach to the “decision-making trio”, leading with empathy, and more.
Control the Room Podcast: Douglas Ferguson speaks with David Sibbet about the power of visual thinking to amplify learning, how companies can achieve a "sophisticated level of systems thinking" in meetings, the responsibility we must uphold to build a better world for humanity on both local and global levels, and more.
Control the Room Podcast: Douglas Ferguson speak with Van Lai-DuMone, Founder of WorksmART, about creative disconnect in the corporate workforce, Van's go-to creativity strategies to improve team work, and the importance to prioritize connection when shifting to a hybrid workplace.
Control the Room Podcast: Douglas Ferguson speaks with Sarah L. Collie, Associate Vice President for Organizational Excellence at the University of Virginia, about the influence facilitation has played throughout her professional career, how meeting disruption can happen no matter how prepared the facilitator, and more.
Control the Room Podcast: Douglas Ferguson speaks with Jim Scott, Director of Design Innovation at RE/SPEC, about the multi-layered career of design, benefits of implementing the macro & micro exercise, the lack of diversity the design industry faces, and more.
Control the Room Podcast: Douglas Ferguson speaks with Liya James, Design Entrepreneur & Author, about the value of environmental shifts in organizations to unleash creativity, the significance of a creative & courageous mindset in the workplace, and her new book.