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Design Sprints | November 24, 2020

CTR Podcast: Douglas Ferguson speaks with Gary Noesner, retired FBI chief and author of the book Stalling for Time: My Life as an FBI Hostage Negotiator. They discuss the gray nature of life, what distinguishes wants vs needs, the game-changing power of making adjustments at halftime, and how Gary’s discomfort with conflict in his youth led to his career as a hostage negotiator for the FBI.