CTR Podcast: Douglas Ferguson speaks with Gary Noesner, retired FBI chief and author of the book Stalling for Time: My Life as an FBI Hostage Negotiator. They discuss the gray nature of life, what distinguishes wants vs needs, the game-changing power of making adjustments at halftime, and how Gary’s discomfort with conflict in his youth led to his career as a hostage negotiator for the FBI.
The Design Sprint is a staple structure in the world of facilitation for solving big challenges. Get to know the "what, what, when, where, and why" of running this five-day process.
There’s a better way to run virtual Design Sprints. The current virtual Design Sprint system doesn’t model the real world, and it’s a problem for…
This is part of the 2020 Control The Room speaker video series. In February we hosted the second annual facilitator summit, Control The Room, at Austin’s…
When it comes to exploring and creating new ideas, collaboration is much mightier than the brainpower of any one individual. That is the idea behind…
IDB Invest, the private sector institution of the Inter-American Development Bank (IDB) Group, is a multilateral development bank committed to supporting the private sector in…
Yes, there’s a lot changing in our world, but not our ability to collaborate, creatively solve problems, and design impactfully. We aren’t able to converse…
How do you design products and services that people love? While this is a big question to answer, it can be solved using a process…
A Design Sprint is a tried-and-true method that can help you jumpstart a project at work. It is a five-day process where you dissect a…
Nobody wants to attend a meeting that’s boring, poorly-planned, or stressful. While we can’t guaranteea fool-proof way to organize a meeting that will never go…