Fall 2026 Facilitation Certification Application Deadline Sept 18th
Fall 2026 Facilitation Certification Application Deadline Sept 18th
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New Friction | August 5, 2026

In this episode of the Facilitation Lab podcast, host Douglas Ferguson interviews Joe McLean, Group Product Manager for the AI Stream at Miro, who led the overhaul of Miro's Sidekicks and Flows AI surfaces launched at Canvas 25. Joe traces how his hobbyist love of Eurorack modular synthesizers shaped Flows, arguing that visible, patchable connections reveal what a chat box hides, and that a good tool's structure can enable rather than constrain creativity. He and Douglas dig into what he calls the "visual trace" - treating an AI agent like a new hire who needs onboarding, check-ins, and a replayable record so a whole team, not just one operator, can trust and build on its work. The conversation covers how cheap execution is reshaping product development, from teams showing up to meetings with working prototypes instead of slide decks, to Miro's internal VibeLab tool solving the "Git problem" of AI-generated design branches, to the rise of throwaway personal software built for an audience of one. They close on a candid discussion of the switching costs of chat-interface lock-in and Joe's conviction that the healthiest relationship with AI comes from building things with it, not just asking it questions.

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AI | August 3, 2026

As AI rapidly transforms how work gets done, one leadership skill is becoming more valuable than ever: facilitation. While AI can accelerate execution, it cannot replace the human ability to align teams, navigate complexity, build trust, and guide better decisions. Organizations that invest in facilitation create leaders who can turn diverse perspectives into meaningful action, foster collaboration, and unlock the full value of AI. Discover why facilitation is emerging as the defining leadership competency for the AI era and how it empowers teams to thrive through constant change, innovation, and increasingly complex challenges.