Josephine Jung shares a healthcare leader’s journey from admiring facilitation to practicing it in real, high-stakes rooms. Moving beyond toolkits and theory, she learned to “swim” through hands-on facilitation training with Voltage Control—designing purposeful gatherings, building psychological safety, and navigating group dynamics and conflict with confidence. With live projects, office hours, and an alumni community that keeps skills sharp, she explains how facilitation complements coaching, strengthens leadership, and becomes a human-centered advantage as AI reshapes work.