Alum Kristi James shares how her lifelong love of bringing people together evolved into a career in catalytic facilitation, now shaping global impact at the World Health Organization. From early days leading school events to marketing innovation at DHL and immersive brand experiences, Kristi discovered the power of storytelling and intentional design to spark engagement. Her journey deepened through Voltage Control’s Facilitation Certification, where she mastered Liberating Structures like 1-2-4-All and applied them to transform WHO workshops. Today, Kristi uses facilitation to move teams from passive meetings to active collaboration, proving that a well-placed “why” can turn any gathering into meaningful change.