Facilitation

Fireside Chat with Jeff Gothelf

Facilitation Skills to Create a Relentless Customer-Focus

September 5, 2024
10am - 11am CT​
Live Online
During our fireside chat series, we invite executives from diverse industries and professions to share their insights on the transformative power of facilitation and how mastering these skills propelled their careers. This month we’re excited to feature Jeff Gothelf, a recognized expert in Lean UX and agile methodologies, and author of several influential books, including “Lean UX” and “Sense & Respond.”

Jeff has a wealth of experience in helping organizations build better products and foster innovative cultures. With over two decades in the industry, his practical approach to product design and team collaboration has made him a sought-after consultant and speaker. We are eager to hear how facilitation has been integral to his strategies and successes in guiding teams and organizations towards agility and user-centric design. Don’t miss this insightful conversation with one of the leading voices in modern product development.

September 5, 2024
10am - 11am CT​
Live Online
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Agenda

Welcome
Meet the organizers and speakers
Networking
Mingle with fellow attendees in a live breakout session
Discussion with our esteemed guest
Hear from Jeff how facilitation skills create customer focus
Audience Q&A
Before we wrap up this event, we’ll open up the floor for Jeff to answer any of the audience’s questions

Who Should Attend

Aspiring & Experienced Facilitators
Who want to learn from industry experts
Product & Project Managers
Who want to steer stakeholders to the best outcomes and learn best practices in stakeholder management
Executives
Who want to align initiatives across departments and ensure strategic projects are implemented successfully
Teachers & Trainers
Who want to be inspired and gain practical insights on how to transfer their skills to the world of facilitation

Key Takeaways

Learn about the career journeys of leaders from various backgrounds and how facilitation played a pivotal role in their success.
Discover practical tips and strategies from leaders on how to effectively implement facilitation techniques in your professional setting.
Gain insights into the latest trends and innovations in facilitation from experts who are at the forefront of the industry.
Engage in meaningful discussions with top executives and peers, fostering valuable connections that can support your professional growth and development in facilitation.

Featured Facilitators

Jeff Gothelf
Jeff is a product management expert practitioner and thought leader. He helps organizations build better products and executives build the cultures that build better products. He is the co-author of the award-winning book Lean UX (now in it’s 3rd edition) and the Harvard Business Review Press book Sense & Respond. His most recent book, Forever Employable, was published in June 2020.

Starting off as a software designer then product manager and finally entrepreneur, Jeff now works as a keynote speaker, trainer, coach, and board advisor helping companies bridge the gaps between business agility, digital transformation, product management and human-centred design.

Jeff is currently working on Who Does What By How Much?, his 5th book and 3rd with co-author Josh Seiden. This new book is the how-to guide for implementing Objectives and Key Results (OKRs) in every organization.

Douglas Ferguson
Douglas is an entrepreneur and human-centered technologist with over 26 years of experience. He is president of Voltage Control, a facilitation academy that develops leaders through certifications, workshops, and organizational coaching focused on facilitation mastery, innovation, and play. He has helped transform leaders, innovators, and creatives from Nike, U.S. SOCOM, Google, the Air Force, Gap, Tesla, MSU, Church & Dwight, Apple, Adobe, Dropbox, Fidelity, Vrbo, Liberty Mutual, Humana, and SAIC.

Prior to Voltage Control, Douglas held CTO positions at numerous Austin startups, where he led product and engineering teams using agile, lean, and human-centered design principles. While CTO at Twyla, Douglas worked directly with Google Ventures running Design Sprints, and now brings this experience and process to companies everywhere.

Douglas is currently active in the Austin startup community, where he serves on the board of several non-profits, mentors startups, and advises early-stage ventures.

Douglas is a thought leader and often writes and talks about facilitation, leadership, collaboration, innovation, culture, meetings, and Design Sprints. He is also the author of four books: Magical Meetings, Beyond the Prototype, How to Remix Anything, and Start Within, He has been published in Forbes, Fast Company, Innovation Leader, and is a regular contributor to The Future Shapers. He publishes a weekly podcast called Facilitation Lab.

What People are Saying

"Events like this are important so that we can gather together and learn from each other, actually immerse ourselves in the experience, practice our skills."

Kathy Ditmore
Manager Project Delivery

"Facilitation Lab is great because you get exposure to all different kinds of facilitation styles and techniques, and just really deep thinking about the practice that we do as facilitators. Plus, you'll meet really cool and really kind, warm, interesting people that care about community."

Erin Warner
Senior Partner
Photo Disclaimer

Please note that photographs, video & audio recordings will be taken throughout this event. These will be used by Voltage Control for marketing and publicity in our publications, on our website and in social media, or in any third party publication. Please contact our events manager if you have any concerns or if you wish to be exempted from this activity.