Facilitation Lab
Facilitation Lab Toronto
Practice: Click by Jake Knapp
With Zayna Khayat, Tai Huynh, and Finn Eriksson
In Partnership With Miro and UHN OpenLab
April 29, 2025
5:30pm - 7:30pm EDT
Toronto, Ontario
489 College Street, Suite 400
Toronto, Ontario M6G 1A5
Toronto, Ontario M6G 1A5
Whether you’re a seasoned pro or just starting out, this is your safe playground to push boundaries, explore new methods, and level up your facilitation skills!
At Facilitation Lab Toronto, facilitators and collaborative leaders come together to experiment, refine, and grow through real-time practice and role-play – because we believe that learning by doing is the best way to develop our facilitation muscle!
We use a tried and tested role play format called Practice Playground, which is a dynamic, hands-on process to help us sharpen our skills in a low-stakes and interactive way.
This is a rare chance to practice in a truly safe and supportive environment, where we can test new techniques, experiment, take risks, and get valuable, constructive feedback from peers.
This month we’re excited to partner with Jake Knapp Jake Knapp (author of NYT best seller Design Sprint) around the launch of his new book Click: How to Make What People Want. Click introduces the Foundation Sprint – 2 day workshop for starting projects the right way. We’ll be practicing the “Differentiators” a key activity from the Foundation Sprint. This exercise helps teams define what makes their projects radically different from competitors, setting the stage for successful innovation.
As a special bonus, we’ll be giving away two copies of Click to attendees. This book offers ten important lessons, a step-by-step playbook for the Foundation Sprint, and memorable stories from companies like Nike, Google, and Slack.
Make the most of your session
Come prepared to role-play and facilitate a new facilitation method or something you’ve been working on. We’ve found attendees who step up benefit the most because they receive tailored feedback, and leave with real growth and confidence.
At Facilitation Lab Toronto, facilitators and collaborative leaders come together to experiment, refine, and grow through real-time practice and role-play – because we believe that learning by doing is the best way to develop our facilitation muscle!
We use a tried and tested role play format called Practice Playground, which is a dynamic, hands-on process to help us sharpen our skills in a low-stakes and interactive way.
This is a rare chance to practice in a truly safe and supportive environment, where we can test new techniques, experiment, take risks, and get valuable, constructive feedback from peers.
This month we’re excited to partner with Jake Knapp Jake Knapp (author of NYT best seller Design Sprint) around the launch of his new book Click: How to Make What People Want. Click introduces the Foundation Sprint – 2 day workshop for starting projects the right way. We’ll be practicing the “Differentiators” a key activity from the Foundation Sprint. This exercise helps teams define what makes their projects radically different from competitors, setting the stage for successful innovation.
As a special bonus, we’ll be giving away two copies of Click to attendees. This book offers ten important lessons, a step-by-step playbook for the Foundation Sprint, and memorable stories from companies like Nike, Google, and Slack.
Make the most of your session
Come prepared to role-play and facilitate a new facilitation method or something you’ve been working on. We’ve found attendees who step up benefit the most because they receive tailored feedback, and leave with real growth and confidence.
April 29, 2025
5:30pm - 7:30pm EDT
Toronto, Ontario
489 College Street, Suite 400
Toronto, Ontario M6G 1A5
Toronto, Ontario M6G 1A5
Interested in a private cohort for your team?
Let us know
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About Facilitation Lab Toronto
Facilitation Lab Toronto is a monthly in-person meetup for changemakers, collaborative leaders, and facilitators across Toronto. Our purpose is to foster learning by doing in a psychologically safe environment, building a strong and supportive community of peers across the region.
As Regional Lead, Zayna cultivates a space for experimentation and collaborative leadership development, with a focus on people-powered organizational change.
Facilitation Lab Toronto is a global network of regions, including other virtual meetups organized by continent and in-person meetups organized by cities. See the region list for a full list of all active meetups.
You can also join us in the Facilitation Lab Community Hub to stay connected with the facilitation community and get reminders of all upcoming events.
Agenda
Opener
An attendee will lead us through an engaging opener
Practice & Role Play
Attendees take turns role-playing as facilitators and participants as we practices different methods
Debrief
After some quiet reflection we’ll debrief the role-play and key learnings
Closer
An attendee will lead us through a purposeful closer
Who Should Attend
Experienced & New Facilitators
Who want to level up their facilitation skills and enhance their ability to effectively engage participants
Chiefs of Staff
Who want to align initiatives across departments and ensure strategic projects are implemented successfully
Product & Project Managers
Who want to steer stakeholders to the best outcomes and learn best practices in stakeholder management
Teachers & Trainers
Who want to design the most impactful learning and create engaging learning experiences
Key Takeaways
Gain hands-on experience with a spectrum of facilitation techniques, from classic to cutting-edge.
Receive immediate, constructive feedback in a nurturing environment to refine your facilitation skills.
Explore the depths of your existing facilitation knowledge and boost your confidence through low-stakes practice sessions.
Realize the potential to learn from anyone, appreciating the value of diverse experiences and perspectives.
Featured Facilitators
Zayna Khayat
Dr. Zayna Khayat is an applied health futurist helping people & organizations make sense of forces, trends & shifts propelling healthcare to a nearly unrecognizable future from the past decades of status quo. She is adjunct faculty in the Health Sector Strategy stream at the Rotman School of Management at the University of Toronto. Zayna is the in-house health futurist with Deloitte Canada’s Healthcare practice, and advises various health technology companies. Zayna previously led the Futures team with national home healthcare and aging social enterprise, SE Health, as their Future Strategist. Dr. Khayat was previously the lead of health system innovation at MaRS Discovery District, a health innovation hub in Toronto, Canada. In 2017 she was seconded to the REshape Innovation Centre at Radboud university medical centre in the Netherlands. Zayna completed her Ph.D. in diabetes research from the University of Toronto (2001), followed by a career in strategy consulting, including as a Principal in the healthcare practice of The Boston Consulting Group (BCG). She currently resides in Toronto with her husband and three children and is proficient in French and Arabic languages (and a bit of Dutch!).
Tai Huynh
Tai Huynh is Creative Director at UHN OpenLab, a design and innovation studio dedicated to a human-centred approach for advancing health and its social determinants. He is also Editor-in-Chief of The Local, an independent magazine exploring urban health and social issues in Toronto. Tai is co-founder of Choosing Wisely Canada, the national voice for reducing unnecessary tests and treatments in health care. He previously held senior roles at the Ontario Ministry of Health, and in management consulting. Tai has a Master of Design from OCAD University, MBA from York University and Bachelor of Science from the University of Toronto.
Finn Eriksson
Innovation leader in sustainability, climate, biotech, product development, and tech scaling. Led projects from concept to launch across web, hardware, and services. Founder of Nordic DAC Group and XLNC Sports, pioneering AI-driven sports performance tools. Drove Prosharp’s world-leading position through innovation and educational marketing. Bridges startups, research, and industry with universities such as Chalmers and KTH.
In Partnership With
Miro
Miro is an online workspace for innovation that is visually reminiscent to whiteboards we have in meeting rooms. All the tools are located on the left side of the screen. And it allows you to add various content from texts to images, create maps and diagrams, and work with visual templates together with a team.
UHN OpenLab
A design and innovation studio dedicated to finding creative solutions at the intersection of health and society.
What People are Saying
"The community’s warmth and generosity in tending to me and the issue made me feel cared for and supported. Beyond the suggestions, which were immediately useful, the culture of the community makes leaning into that growth edge easier, and more delightful."
Katrina Mitchell
Senior Technical Advisor, JHPiego
“I just wanted to say thanks for the great session last night. Your feedback and suggestions were fantastic. I left very energized!"
Dan Corbin
Instructor at Pragmatic Institute
Photo Disclaimer
Please note that photographs, video & audio recordings will be taken throughout this event. These will be used by Voltage Control for marketing and publicity in our publications, on our website and in social media, or in any third party publication. Please contact our events manager if you have any concerns or if you wish to be exempted from this activity.
