
In this podcast episode, Douglas Ferguson hosts Neallie Kani, a UX Specialist from Hogan Assessments, who shares her facilitation journey and the impact of leadership classes on her career. She discusses the importance of creating a comfortable environment for teams, inspired by Erik Skogsberg's calming facilitation approach. Neallie applies techniques like icebreakers and working agreements to enhance her meetings, emphasizing trial and error and monthly check-ins for continuous improvement. She uses visual aids like PowerPoint to align her team and stresses the significance of consistent reminders of team values.