Design thinking is essential for UX professionals tackling innovation and problem-solving through a user-centric approach, focusing on empathy, ideation, and iterative testing. It starts with problem framing—defining challenges deeply to understand user needs and motivations. This phase is vital for setting the direction of potential solutions, heavily reliant on empathy to overcome biases. Effective strategies include stakeholder engagement, empathy maps, and probing questions. The process is inherently iterative, with a seamless transition from understanding problems to creating solutions through ideation—where brainstorming and creative techniques like the SCAMPER method play critical roles. Prototyping and user testing are crucial for bringing ideas to life and refining them based on feedback.
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