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Alyssa Coughlin's session at the 2025 Facilitation Lab Summit explored the power of storytelling in change management. Learn how to craft compelling narratives to engage teams, gain buy-in, and drive successful organizational change. Through interactive exercises, Alyssa shared insights on tailoring stories for different audiences, simplifying complex ideas, and using emotion to create lasting impact. Watch the full session video and read the transcript for actionable takeaways.

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Podcast | April 30, 2025

In this episode of the Facilitation Lab podcast, host Douglas Ferguson converses with Ralitsa Dimitrova, who leads the Ignition capability at KPMG Switzerland. Ralitsa shares her journey as a generalist and connector in facilitation, emphasizing the value of adaptability, empathy, and continuous learning. She discusses her career path, starting unexpectedly at Accenture, and highlights the importance of being a generalist in fostering collaboration and innovation. The episode also explores the role of community, storytelling, and creativity in facilitation and touches on future possibilities involving AI in the facilitation process.

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Podcast | April 22, 2025

In this episode of the Facilitation Lab podcast, host Douglas Ferguson converses with Alexis Scranton from Aligned Impact Solutions. Alexis shares her journey from teaching kindergarten and third grade to training teachers on national reform projects, which led her to specialize in facilitating corporate social responsibility and social impact initiatives. The discussion highlights the importance of inclusivity in decision-making, the differences between facilitating adult learning and teaching children, and the role of effective questioning in overcoming resistance. Alexis emphasizes creating environments where all voices are heard, fostering collaboration, and drawing out collective wisdom for impactful outcomes.