Fall 2026 Facilitation Certification Application Deadline Sept 18th
Fall 2026 Facilitation Certification Application Deadline Sept 18th
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AI | June 12, 2026

AI is quietly reshaping the workforce in ways most leaders aren’t measuring. While concerns often focus on entry-level job loss, the bigger risk is the erosion of apprenticeship and skill development. Drawing on research from Cornell, MIT, Yale, Microsoft, and real-world examples from organizations adopting generative AI, this article explores how “AI chains” remove the learning experiences that turn juniors into future experts. Learn why experience starvation threatens leadership pipelines, how hidden AI adoption creates governance blind spots, and what organizations can do to preserve mentorship, judgment, and long-term capability while still capturing AI-driven productivity gains.

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AI | May 29, 2026

AI adoption is accelerating, but many organizations are discovering a troubling disconnect between leadership expectations and employee reality. While executives report strong productivity gains, frontline workers often see little impact and remain uncertain about AI’s role in their future. This article explores the growing perception gap revealed by recent enterprise AI research, why traditional change management approaches are falling short, and how trust, involvement, and collaborative decision-making influence successful AI transformation. Learn why the biggest barrier to AI success may not be the technology itself, but the human dynamics shaping how organizations adapt to change.

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Podcast | May 26, 2026

In the inaugural episode of New Friction, host Douglas Ferguson and Erik Skogsberg explore how AI has shifted organizational friction from execution to decision-making and alignment. While AI accelerates production, it magnifies existing dysfunctions when teams lack collaborative habits. They introduce the concept of "multiplayer AI"—moving beyond individual productivity gains toward team-level collaboration. The conversation emphasizes that facilitation, judgment, and organizational health are now the critical differentiators. Practical takeaways include assessing whether your organization operates in "single player" or "multiplayer" AI mode and intentionally slowing down at key decision points to maximize human impact.