Winter 2027 Facilitation Certification Deadline January 1st
Winter 2027 Facilitation Certification Deadline January 1st
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Podcast | April 8, 2025

In this episode of the Facilitation Lab podcast, host Douglas Ferguson converses with Jake Knapp, co-founder and general partner at Character Capital, and a former Google employee instrumental in developing Gmail and Google Meet. The episode delves into Jake's extensive experience in product development, emphasizing the importance of understanding customer needs and market differentiation. Jake shares insights from his early coding and game development days, highlighting the value of iterative testing and customer feedback. They discuss the "foundation sprint" and "magic lenses" techniques for refining product ideas and making informed decisions. The episode underscores the necessity of clarity and alignment in successful product development.

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Alumni Stories | March 5, 2025

Emilia Astrom shares her transformative journey from advertising to facilitation, discovering her passion at Hyper Island. With over a decade of experience, she leveraged design thinking and facilitation to guide organizations through the digital transformation. Her career highlights include joining Mural and supporting innovation, as well as completing the Voltage Control facilitation certification program. Emilia now designs workshops for senior leaders and works to create human-centered, collaborative work environments. Discover how facilitation changed her career and empowered her to lead meaningful change.

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Alumni Stories | February 19, 2025

Discover how Lori Boozer, a former government attorney turned nonprofit leader, transformed her approach to leadership through facilitation. Learn how embracing co-creation and collaboration helped her champion systemic change and foster inclusive, impactful conversations. This journey highlights the power of facilitation in addressing complex social issues like economic mobility and health equity.