Winter 2027 Facilitation Certification Deadline January 1st
Winter 2027 Facilitation Certification Deadline January 1st
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Podcast | November 8, 2022

In this episode of Control the Room, I had the pleasure of speaking with Mika Cross about her journey helping both private and public sectors transform the workplace. She starts with reflections on how her time in the military helped shape her perspective on workplace transformation. Later, Mika shares why she fell in love with people, process, culture, and performance consulting. We also discuss simple tips for improving psychological safety in large bureaucratic organizations. Listen in for thoughts on how and why companies need to invest in workplace culture.

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Podcast | October 25, 2022

In this episode of Control the Room, I had the pleasure of speaking with Alla Weinberg about her career as a UX Designer turned Culture Designer and thought leader.  She starts with reflections on why she became a Culture Designer.  Later, Alla discusses the differences of safety and trust.  We also discuss the relationship between psychological safety and the state of the nervous system.  Listen in for insights into how to build better relationships and connection at work.  

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AI | October 20, 2026

What does it really mean to become an agentic organization? Deploying AI agents is only the beginning. True agentic transformation requires more than automation. It demands structured human-AI collaboration, clear decision-making authority, effective governance, and organizational trust. Explore why many agentic AI initiatives fail, how facilitation bridges the gap between technology and teamwork, and the three essential capabilities that separate genuine agentic organizations from agentic theater. Learn practical strategies for building decision frameworks, maintaining human oversight, and creating teams where humans and AI agents work together to make better decisions and drive lasting organizational transformation.

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New Friction | September 24, 2026

In this episode of the Facilitation Lab podcast, host Douglas Ferguson interviews Yvette Cronje, Head of UX Design for HP's unified consumer app experience, about how design leadership is shifting as AI compresses production time. Cronje argues that AI hasn't removed the hard part of design so much as relocated it: craft is shifting from executing pixels to judgment, taste, and critique, and teams need shared principles and decision frameworks in place before they diverge into AI-generated options, or misalignment simply accelerates alongside execution. She and Ferguson trace how this plays out in practice, from workshops that align teams on principles before production, to using AI as a critique partner and coaching tool rather than a production shortcut, to the delegation and communication skills leaders increasingly need as ICs manage AI collaborators. They also discuss trust, both customers' trust in AI-driven product features and organizational trust in people through constant change, as a central design and leadership problem. The conversation closes on reframing AI anxiety as an opportunity for curiosity and growth rather than a threat to craft or job security.