IDEO.org’s definition of human-centered design is elegant and concise: “Human-centered design sits at the intersection of empathy and creativity.” But, let’s unpack the phrase a…
You’re about to embark on a new design thinking or innovation project. That first phase of a project can be hectic as you get organized,…
Think about the worst meeting you’ve participated in recently. What was missing? What went wrong? Did someone dominate the conversation? Did a discussion turn into…
If you are new to innovation and design (and even if you’re not), some of the terms that get thrown around start to blur together…
The phrases User-Centered Design, Human-Centered Design, and Design Thinking are bandied around a lot these days. Are they distinct processes? Are they the same thing? Some…
Design thinking is one of the critical skills for people working in just about any industry right now. In fact, as mentioned here, Microsoft recently…
Innovation isn’t reserved for special teams or Silicon Valley start-ups anymore. It’s a way of thinking and working that just about every company is feeling…
Design sprints are one of the innovation hot topics of the moment, right up there with design thinking. (Unsurprisingly, the two ideas go hand-in-hand.) So,…
Design thinking is a way of working that companies are adopting as a way to drive thoughtful decisions, greater collaboration, and better results. But what…
In the age of information, businesses know more about customers than ever. With all of the knowledge we have about our customers, how can we…
