Winter 2027 Facilitation Certification Deadline January 1st
Winter 2027 Facilitation Certification Deadline January 1st
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Facilitation | July 23, 2024

In professional development, the principles of practice and feedback are vital. Much like athletes and musicians refine their skills through rehearsal and critique, professionals must engage in deliberate practice and seek feedback to master their craft. This blog post explores these elements, providing insights and strategies to foster growth and success in the workplace. Facilitators, in particular, need ongoing practice and feedback to enhance their skills. Structured practice opportunities and feedback loops help identify strengths and areas for improvement. Embracing a growth mindset is essential, as it encourages seeking feedback and viewing challenges as learning opportunities. In professional settings, practice often gets neglected, overshadowed by the expectation to perform flawlessly. To foster growth, professionals need environments where they can safely practice and receive feedback, similar to athletes rehearsing before a performance.

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New Friction | October 29, 2026

In this episode of the New Friction series from the Facilitation Lab podcast, host Douglas Ferguson interviews Daniel Elizalde, VP of Product and Technology at ReUp Education, about why faster AI-powered building doesn't automatically produce business results. Daniel describes the "speed fallacy" in B2B, where long sales cycles, security reviews, and limited customer attention cap how fast products can be adopted. He explains how he now treats product and engineering as a portfolio, pausing roadmaps and moving teams to wherever the real bottleneck sits, anchored by a shared company vision that his team communicated through an AI-generated video. The conversation covers misaligned incentives in sales and marketing, the risk of everyone vibe coding their own tools without a shared data layer, and the standardized agents and skills his engineers use with Claude. Daniel closes with the F1 analogy that a faster engine means little if the rest of the car and the track can't keep up.

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AI | October 20, 2026

What does it really mean to become an agentic organization? Deploying AI agents is only the beginning. True agentic transformation requires more than automation. It demands structured human-AI collaboration, clear decision-making authority, effective governance, and organizational trust. Explore why many agentic AI initiatives fail, how facilitation bridges the gap between technology and teamwork, and the three essential capabilities that separate genuine agentic organizations from agentic theater. Learn practical strategies for building decision frameworks, maintaining human oversight, and creating teams where humans and AI agents work together to make better decisions and drive lasting organizational transformation.