Theres a better way to run Design Sprints using a customer-centered approach. A 2-Canvas System better serves participants by decreasing content overwhelm, heightening efficiency, and helping facilitators stay more organized.
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Theres a better way to run Design Sprints using a customer-centered approach. A 2-Canvas System better serves participants by decreasing content overwhelm, heightening efficiency, and helping facilitators stay more organized.
Take a moment to consider your company's meeting culture. Would your team consider your meetings productive? Enjoyable? Engaging? Effective? Do you get work done in…
Optimal remote team communication needs to be steered by strong structures and methods that capture room intelligence–the idea that many minds are far greater than…
How many webinars have you been invited to lately? It seems like everyone in the world is flooding the internet with talks, seminars, and virtual…
When you think about meetings, what’s the first thought or feeling that comes to mind? If it’s reluctance, annoyance, avoidance, frustration, unproductiveness, ambiguity, or a…
Control the Room Podcast: host Douglas Ferguson talks with Conversation Factory Founder Daniel Stillman. They discuss what it means to be a conversation designer, the importance of having a well-rounded narrative for a productive conversation, impromptu networking, meeting mantras, his new book on innovation, and more.
I’m obsessed with better meetings. I’ve already written about the top reasons that meetings go poorly, so now it’s time to look at the positive.…
Be honest. Do you dread or relish the thought of business meetings? If you’d prefer to put your head down and focus on your work…
At the 2026 Facilitation Lab Summit, Shannon Hart drew on five years of facilitating innovation sessions at Shell International to make a compelling case: real innovation doesn't come from a perfect agenda. It comes from creating the right conditions and trusting what emerges. From building a solid base camp before sessions begin, to running exercises that reveal how ideas evolve through co-creation, to protecting the open space where emergence actually happens, Shannon offered a practical and human-centered framework for facilitating in the unknown. A must-read for anyone who wants to move from controlling the room to truly holding it.
Human-AI collaboration blends human judgment with artificial intelligence systems to improve decisions, creativity, and outcomes. This article explains the meaning and definition of human-AI collaboration, explores real-world examples, and shows how teams and AI co-create solutions through shared decision-making, contextual knowledge, and ethically aware design across workshops, cross-functional projects, and enterprise environments.