Theres a better way to run Design Sprints using a customer-centered approach. A 2-Canvas System better serves participants by decreasing content overwhelm, heightening efficiency, and helping facilitators stay more organized.
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Theres a better way to run Design Sprints using a customer-centered approach. A 2-Canvas System better serves participants by decreasing content overwhelm, heightening efficiency, and helping facilitators stay more organized.
Take a moment to consider your company's meeting culture. Would your team consider your meetings productive? Enjoyable? Engaging? Effective? Do you get work done in…
Optimal remote team communication needs to be steered by strong structures and methods that capture room intelligence–the idea that many minds are far greater than…
How many webinars have you been invited to lately? It seems like everyone in the world is flooding the internet with talks, seminars, and virtual…
When you think about meetings, what’s the first thought or feeling that comes to mind? If it’s reluctance, annoyance, avoidance, frustration, unproductiveness, ambiguity, or a…
Control the Room Podcast: host Douglas Ferguson talks with Conversation Factory Founder Daniel Stillman. They discuss what it means to be a conversation designer, the importance of having a well-rounded narrative for a productive conversation, impromptu networking, meeting mantras, his new book on innovation, and more.
I’m obsessed with better meetings. I’ve already written about the top reasons that meetings go poorly, so now it’s time to look at the positive.…
Be honest. Do you dread or relish the thought of business meetings? If you’d prefer to put your head down and focus on your work…
At the 2026 Facilitation Lab Summit, Brian Buck invited facilitators to ask a question most technique-focused training skips entirely: who are you becoming in this work, and why does it matter? Drawing on a three-part fire model built around ember, kindle, and illuminate, Brian offered a practical framework for shifting from a facilitator who brings the fire to one who ignites it in others. Through a paired exercise in illuminating presence, participants experienced firsthand how asking different questions and offering different kinds of attention can unlock belonging, collective intelligence, and breakthroughs that no agenda alone can produce. A powerful session for any facilitator ready to make presence their most important tool.
At the 2026 Facilitation Lab Summit, Joe Randel — roadie, musician, radio DJ, and talent buyer — used the lens of a DJ to explore one of facilitation's most important and underexamined questions: how do you find your voice? Drawing on the DJ's approach to repertoire, interpretation, and real-time presence, Joe offered a practical framework for understanding what makes your facilitation distinctly yours — and why that voice is your greatest competitive advantage in an age of AI. From the cut-blend-let-it-end decision framework to the idea that journey is always co-created rather than prescribed, this session is a must-read for any facilitator looking to move from competent to truly irreplaceable.