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Alumni Stories | February 6, 2026

Josephine Jung shares a healthcare leader’s journey from admiring facilitation to practicing it in real, high-stakes rooms. Moving beyond toolkits and theory, she learned to “swim” through hands-on facilitation training with Voltage Control—designing purposeful gatherings, building psychological safety, and navigating group dynamics and conflict with confidence. With live projects, office hours, and an alumni community that keeps skills sharp, she explains how facilitation complements coaching, strengthens leadership, and becomes a human-centered advantage as AI reshapes work.

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Podcast | December 17, 2025

In this episode of the Facilitation Lab Podcast, host Douglas Ferguson interviews Renita Joyce Smith, CEO of Leap Forward Coaching and Consulting. Renita shares her journey into facilitation, emphasizing the importance of authenticity, humor, and humanity in meetings. She discusses how facilitation bridges structure and human connection, offers practical techniques for engagement, and highlights the transformative impact of skilled facilitation on organizational culture. Renita also explores the role of technology, the value of adaptability, and the need to prioritize human connection in the workplace, leaving listeners inspired to lead with empathy and authenticity.

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Alumni Stories | December 15, 2025

Shannon Hart traces a 30-year journey from writing procedural binders to designing human-centered learning and facilitation experiences. After discovering accelerated learning, playful simulations, and the power of “the container,” she moved from teaching content to helping teams collaborate, decide, and connect—often virtually across time zones using tools like Mural, SessionLab, and ChatGPT. Voltage Control’s Facilitation Certification (Foundations and Master) became the jolt that helped her name her craft as “bridging structure and heart,” build a portfolio and website, strengthen boundaries, and bring ritual, equity, and courage into every room she leads.