Innovation

In this episode of the Facilitation Lab podcast, host Douglas Ferguson talks with Roselle, Global Head of Quality Training and Optimization for Concur Expense Audit and Capture Services at SAP. They discuss the importance of facilitation in the workplace, with Roselle sharing her journey and experiences in leading diverse teams. She emphasizes the value of connecting people, understanding multicultural dynamics, and having a growth mindset. Roselle also shares her approach to meetings and the importance of debriefing. She expresses her passion for creating safe, inclusive spaces and her plans to build a facilitation community within her team.

On the Facilitation Lab podcast, host Douglas Ferguson interviews Dom Michalec, a product coach at Pathfinder Product. Dom delves into his facilitation journey, underscoring effective team collaboration. He shares how implementing liberating structures from "Liberating Structures" enhanced his meetings, boosting idea generation and decision-making. Dom stresses refining facilitation skills over just acquiring tools. The discussion also covers his role at Pathfinder Product, crafting impactful one-hour workshops, and the idea of coaching upwards, presenting insights for facilitators and team leaders.

In the Facilitation Lab podcast, Douglas Ferguson interviews Phil Canning, head of the Human Centered Design Studio at Ally Financial. They explore Phil's path to facilitation and the pivotal role of design thinking in evolving Ally's operations. Phil highlights his workshop experiences, stressing the creation of a secure, inclusive space. The conversation delves into cross-industry learning's significance and facilitation's transformative impact. The episode ends by inspiring listeners to discover facilitation's potential in their own professional settings.

In the Facilitation Lab podcast, host Douglas Ferguson chats with Reshma Aziz Khan, CEO of Kenzo Consulting Limited. They delve into Reshma's nonprofit journey and her fascination with facilitation, sparked by an enlightening experience in Zimbabwe. Reshma discusses her unique workshop facilitation methods, including Whole Brain Dominance and creative seating, emphasizing connection among participants. Her transition to facilitation and the value of networking are explored. They highlight the power of silence and confidence-building through practice and learning.