Control the Room Podcast: Douglas Ferguson speaks with Todd Allmond, Director of Customer Experience Center of Excellence at Microsoft, about his years of enterprise experience, how a field trip changed his career trajectory, and why digital customer experiences should be treated as products.
Douglas Ferguson speaks with Alison coward, Founder of Bracket, about her Big Picture Thinking Workshop and how it helps teams approach thinking and working together from a holistic view.
Control the Room Podcast: Douglas Ferguson speaks with Paula Rosecky, Facilitator of Paula Rosecky & Company, about her experience working with daughters of immigrants to help create a sense of belonging in their personal and professional lives, how Paula's multicultural upbringing influenced her take on facilitation, and more.
Ensure that all of your meetings are magical by properly preparing for them: clarify the purpose of the meeting, only invite who is necessary, consider the possible outcomes of your meeting to gauge success, and let attendees know what to expect.
Control the Room Podcast: Douglas Ferguson speaks with Tim Beattie, Global Head of Product of Red Hat Open Innovation Labs, about the value of incorporating open innovation groups in your organization to gather customer feedback, the benefits of having direct access to customer feedback when these spaces are created, the importance of having consistent showcase events and more.
Douglas Ferguson speaks with Adrian Howard, consultant, coach, and trainer at Quietstars, about his Scale of Truthiness meeting, what makes it magical, and what it helped accomplish.
How do you set your team up for successful virtual meetings? Voltage control shares 5 strategies for high-engagement and productivity.
Control the Room Podcast: Douglas Ferguson speaks with Jeff Marple, Director of Digital Transformation Strategy at Keesal Propulsion Labs, about the opportunity for innovation in the legal industry, how knowing “your client’s environment” allows you to offer the most effective solutions to individual businesses' needs, and his point of view on “advocating for your customer”.
Suggestions from the Voltage Control team for how to overcome ideation block and spark new ideas.
Applying enterprise design thinking principles and practices can result in faster innovation and an ability to stay ahead of the competition and minimize uncertainty and risk.
