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Archive

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Meeting Culture | May 31, 2024

Collaborative leadership is key to navigating rapid change, fostering innovation, engagement, and shared decision-making. Measuring its success involves setting clear goals and metrics aligned with organizational strategies. Utilize frameworks like SMART goals or OKRs to define targets. Key metrics include decision-making speed, employee engagement, and idea diversity. Monitor progress with surveys, interviews, observations, and performance metrics. Assess collaboration health by examining trust, communication, and conflict management. Celebrate achievements to sustain morale and foster continuous learning. By adopting these strategies, organizations can enhance collaborative leadership's impact and navigate uncertainty with agility and resilience.

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Meeting Culture | May 30, 2024

Effective facilitation can transform team interactions, guiding them from brainstorming to decision-making with productive discussions. This article explores key facilitation skills and strategies essential for team success. Learn the importance of active listening, asking powerful questions, moderating conversations, and using visual aids. Discover techniques for effective brainstorming, such as setting creative stages, choosing appropriate formats, and encouraging quantity over quality. Understand inclusive decision-making principles to ensure full participation and mutual understanding. Enhance your facilitation skills through co-facilitation, learning new tools, and regular practice. Master these methods to drive better outcomes in your organization.

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Meeting Culture | May 24, 2024

Collaborative leadership is revolutionizing organizational performance and customer satisfaction. Unlike traditional hierarchical models, this inclusive approach empowers team members, fostering open communication and shared goals. By flattening hierarchies, employees are encouraged to take initiative, enhancing agility, creativity, and personalized customer service. Studies reveal that empowered employees significantly boost customer satisfaction scores. Additionally, collaborative leadership drives innovation, productivity, and organizational agility. Measuring success through KPIs and feedback mechanisms highlights its positive impact. Embrace collaborative leadership for a sustainable, high-performing business environment.

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Podcast | May 22, 2024

In this episode of the Facilitation Lab podcast, Douglas Ferguson talks with Jim Kalbach, Chief Evangelist at MURAL and author, about his facilitation journey and expertise in mapping. Jim shares a pivotal experience leading a workshop at LexisNexis and how it propelled his career. He discusses the influence of room setup on collaboration, the power of visual maps for team alignment, and his interest in Wardley maps. Jim also reflects on the evolution of facilitation with technology, the shift to remote workshops, and the future of facilitation as a widespread skill. The episode emphasizes the transformative role of facilitation and visual tools in improving group collaboration.

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Meeting Culture | May 22, 2024

Effective leadership requires navigating and adapting to complex team dynamics and organizational cultures. As workplaces diversify, leaders must understand these elements to guide their teams successfully. Google's Project Aristotle highlights psychological safety as crucial for effective teams. Leaders should align their styles with cultural types like innovative, hierarchical, or supportive, tailoring communication, decision-making, and conflict resolution accordingly. By embodying organizational values and using digital tools and interpersonal skills, leaders can enhance performance, satisfaction, and loyalty, driving continuous improvement and success.

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Meeting Culture | May 20, 2024

Effectively managing conflict and fostering dissent are essential for innovative and resilient organizations. Leveraging conflict and structured dissent can prevent groupthink and inspire new ideas. This article delves into creating a safe environment that benefits from managed conflict and structured dissent, exploring strategies for conflict resolution, tools for fostering dissent, and the importance of trust. Key components include psychological safety, open communication, and structured conflict resolution strategies like mediation and structured dialogue. Additionally, fostering authentic dissent through open forums, anonymous feedback, and training in effective communication is crucial. Building and maintaining trust through transparency, consistency, and approachability ensures a collaborative and innovative team environment.

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Alumni Stories | May 17, 2024

Discover how a designer's passion for collaboration evolved into a mastery of facilitation in "The Unexpected Journey." Initially focused on design, Jim’s career took a transformative turn towards facilitation during a pivotal project at LexisNexis. This experience sparked a deeper engagement with facilitation techniques, leading to significant roles at Citrix and Mural. The blog details Jim’s journey of learning and growth, culminating in a certification in facilitation, and highlights the profound impact of structured facilitation on professional development and collaborative innovation. This odyssey not only enhanced Jim's skills but also broadened their influence in the field of collaborative design and facilitation.

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Meeting Culture | May 17, 2024

In today's globalized business environment, diversity, inclusion, and psychological safety are essential for fostering a workplace culture that enhances well-being and productivity. Collaborative leadership, characterized by open communication, shared decision-making, and empowerment, plays a pivotal role in creating such environments. This leadership style contrasts with traditional top-down approaches by involving team members in decision-making, harnessing their unique insights, and fostering a sense of ownership.

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Meeting Culture | May 15, 2024

Inclusive collaborative leadership is crucial for innovative and sustainable success as workforce diversity grows. Leaders must harness varied perspectives and skills, with technology, especially asynchronous collaboration tools, playing a key role in bridging gaps across time zones, locations, and work styles. Integrating diverse team members into decision-making enhances engagement and business outcomes. While inclusive leadership improves problem-solving and innovation, it faces challenges such as resistance to change and communication barriers.

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Susan Wilson Golab's workshop at the Facilitation Lab Summit, "Narrative Transport: Discovering Identity Through Storytelling," was a profound exploration of identity through personal stories. Susan, an experienced educator, led participants through reflective exercises, including writing "Where I'm From" poems and engaging in constructivist listening. The session emphasized deep listening and empathy, fostering trust among attendees. Participants created character profiles of military families, guided by real-life stories and the "Think, Feel, Care" framework from Harvard's Project Zero. This transformative workshop highlighted the power of storytelling in personal and communal growth, leaving a lasting impact on all participants.